Furniture Delivery near you

For a private sale, send the crew clear photos, the pickup address, the floor the piece is on and whether the seller will help carry, and settle the price with the seller before anyone arrives. The crew moves the piece; it can't vouch for its condition or confirm it matches the listing, so inspect it yourself, or by video call, before you pay.

Most failed furniture deliveries fail at a doorway. Measure the piece and the route before you buy, or at the latest before the crew is booked, and send both to the delivery company.

Stores and delivery companies give their service levels different names, so compare what is actually included rather than the label. Confirm in writing how far the crew will carry the piece, whether stairs are part of it, what counts as assembly and who takes the packaging.

A condo building may treat a single sofa like a small move. Many ask that large furniture come up the service elevator during set hours, booked ahead through the management office or concierge, and some want the delivery company's certificate of insurance before the crew is let in. In Ontario, the Condominium Authority of Ontario explains that condo rules are made by the board and must be reasonable and consistent with the Condominium Act, the declaration and the by-laws, so ask the manager for the current delivery rules.

Book the elevator first, then confirm the delivery window around it, and give the crew the booking details and a building contact. Warn them about a low parking garage entrance or a loading dock that a larger truck can't use. If the truck has to stop on the street, city rules apply: in Montreal, a temporary permit to occupy the public domain is required in several situations, including when a sidewalk or bike path is blocked.

The moment the crew sets a piece down is your best chance to catch damage. Once the delivery slip is signed without comment, showing when a scratch appeared gets much harder.

Ask before booking how the company handles damage and whether it's insured for the goods it carries. When the delivery is done by a mover, the Office of Consumer Affairs notes that basic mover liability is calculated by weight rather than value, so a light but costly chair may be covered for little of its worth. In Quebec, the Office de la protection du consommateur outlines a written repair estimate and a formal notice before going to court when a company won't settle.

Used furniture is one of the easiest ways for bed bugs to reach a home. Health Canada advises being very cautious with second-hand or refurbished items, checking every item you bring home for the first time, including new furniture and pieces from garage sales or antique stores, and never taking a mattress or sofa from the curb. It also warns that new mattresses are often delivered in the same truck that carries away old ones, and advises insisting that a new mattress be sealed before delivery.

Delivery and assembly are often sold separately. A white-glove crew may attach legs or a headboard, but a wardrobe, a storage bed or a desk that arrives as a stack of flat-pack boxes is a job for an assembler, and our furniture assembly page explains what careful assembly involves. Tall dressers, bookcases and wardrobes also need anchoring against tip-overs, which Health Canada recommends, so decide who does it before the crew leaves.