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Copywriting is not a licensed occupation in Canada and there is no register to consult. What exists instead is a body of law that lands directly on the words: the Competition Act governs what a business may claim in its marketing, the Copyright Act decides who owns the text once it is written, and advertising codes govern how testimonials, endorsements and paid content are presented. A writer who understands all three is a safer hire than one with a longer portfolio who has never thought about any of them.

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The work itself runs from a homepage and a product page to email sequences, advertising variants, case studies, sales decks, scripts and the small interface text that has to tell someone their payment failed. Most of it begins with interviews rather than typing. A writer needs your customers' own vocabulary, the objection that kills deals, the thing you do that a competitor does not, and access to the people who know those answers.

Two documents decide whether a copy project ends well: the contract that assigns copyright, and the substantiation file that records what backs each claim. Both are unglamorous and both are cheaper to build during the project than afterwards. On LokalMatch you describe what needs writing, who it is aimed at and roughly how much of it there is, and copywriters who work in that field get in touch, so you compare them on their own samples and references rather than on a ranking.

Kinds of copywriting work, and why they are not interchangeable

  • Website and landing page copy: structure, headings and the argument a page makes, not just the sentences it contains.
  • Advertising copy: short, heavily constrained, and usually written in variants intended to be tested against each other.
  • Email and lifecycle sequences: welcome, onboarding, abandoned cart, renewal and win-back messages that have to survive being read out of order.
  • Product and category descriptions: high volume, consistent structure, and every specification traceable to a source of truth.
  • Case studies and customer stories: interview-led, and the only format where your customer's words carry the argument.
  • Long-form and thought leadership: white papers, guides and executive bylines, which need subject access rather than a brief.
  • Scripts: video, audio and demo scripts, written for the ear and timed to be spoken rather than read.
  • Interface and product copy: buttons, empty states, error messages and confirmations, written with the designer rather than after them.

Who owns the words: copyright, written assignment and moral rights

The Copyright Act says the author of a work is the first owner of copyright in it. There is an exception for employees: where a work is made in the course of employment, the employer is first owner in the absence of an agreement to the contrary. A freelance copywriter or an agency is not your employee, so commissioning and paying for copy does not by itself make you the owner. The Act also requires that an assignment be in writing signed by the owner of the right or an authorized agent, and it allows partial assignments, so a contract can transfer some rights, for some territories, for some period, and keep the rest with the writer.

The Canadian Intellectual Property Office explains that copyright arises automatically the moment an original work is created and fixed in material form, and that registration is optional. Registration is worth understanding rather than dismissing: a certificate is evidence that copyright exists and that the registered person owns it, though that can still be challenged, and CIPO does not verify the claims made in an application.

Moral rights sit alongside ownership and behave differently. The Act gives an author the right to the integrity of the work and the right to be associated with it as author, or to remain anonymous. Moral rights may not be assigned, but they may be waived in whole or in part, and assigning copyright does not by itself waive them. For ordinary marketing copy this matters mostly when work is heavily rewritten or used in a context the writer objects to, which is precisely why the waiver clause exists in most agency contracts.

Claims your copy cannot make: the Competition Act's deceptive marketing rules

Section 74.01 of the Competition Act makes it reviewable conduct to make a representation to the public that is false or misleading in a material respect. The Competition Bureau describes material information as information that could influence consumer behaviour, such as influencing someone to buy or use the advertised product or service. Courts apply a general impression test, looking at both the literal meaning of a claim and the overall impression it creates, which means technically defensible wording can still be a problem if the impression it leaves is wrong.

Performance claims carry a specific burden. The same section covers representations about the performance, efficacy or length of life of a product that are not based on an adequate and proper test, and the Act states plainly that the proof of such a test lies on the person making the representation. In practice, that person is you, the advertiser, not the freelancer who typed the sentence. Representations about environmental or climate change benefits are subject to comparable substantiation requirements, and a purported warranty or guarantee is reviewable if it is materially misleading or if there is no reasonable prospect it will be carried out.

The Bureau's published examples are a useful checklist for a copy review: conditional pricing where the conditions on a free or discounted offer are buried, drip pricing where mandatory fees appear later in the flow, manufactured urgency such as countdowns and scarcity notices that are not real, undisclosed influencer relationships, and inflated descriptions of a business's size, associations or credentials.

Testimonials, reviews and endorsements in marketing copy

The Canadian Code of Advertising Standards, administered by Ad Standards, sets out fourteen clauses. Clause 1 requires that advertisements not contain or imply inaccurate, deceptive or otherwise misleading claims, focuses on how the message is perceived rather than the advertiser's intent, requires claims to be supported by competent and reliable evidence, and requires that the advertiser be clearly identified. Clause 2 prohibits presenting an advertisement in a format or style that conceals the fact that it is an advertisement. Clause 7 requires that testimonials and endorsements reflect the genuine and reasonably current opinion of the person or organization giving them, based on adequate information about or experience with the product or service.

Layered on top is the Competition Bureau's position on material connections. Anyone endorsing a product should disclose a connection that could affect how the audience judges their independence, and the Bureau's list of connections includes money or commissions, free products or services, discounts, free trips or event tickets, and business or family relationships. Reviews and testimonials should be based on actual experience and should stay close to that experience rather than making broad performance claims.

For a copywriter, the practical consequences are narrow and concrete. Quote customers accurately and keep the approval on file. Do not edit a quotation into a claim the customer did not make. Say when a reviewer received something in exchange. And keep the substantiation for every number, comparison and superlative in a file that outlives the person who wrote the page.

How a copywriting project runs

  • Brief: the audience, the action you want, the constraints, and where the copy will live, with the page or template it has to fit.
  • Inputs: access to sales calls, support tickets, review text and the people who talk to customers daily.
  • Interviews: with subject experts and, where the format calls for it, with customers, recorded and transcribed.
  • Voice: agreement on how the organization sounds, captured as examples of accepted and rejected phrasing rather than adjectives.
  • Draft: delivered in a structure that mirrors the final layout, so length and hierarchy can be judged honestly.
  • Substantiation pass: every claim, statistic, comparison and superlative traced to a source, with anything unsupported cut or softened.
  • Revision rounds: a defined number, with consolidated feedback from one owner rather than competing comments from a committee.
  • Handover: final text in an editable file, mapped to pages or templates, with the source material and approvals attached.

What a copy deliverable should include

  • The copy itself in an editable document, mapped to the page, template or email it belongs to.
  • Alternate headlines and variants where the work is meant to be tested, clearly labelled.
  • A short voice and tone guide with real examples, including words the organization does not use.
  • A message hierarchy: the single point each page must land, and the supporting points in order.
  • The substantiation file, with a source for every claim that could be questioned.
  • Approvals for any quotation, customer name or logo that appears in the copy.
  • A signed assignment of copyright, plus a waiver of moral rights if your contract requires one.

How copywriters structure an engagement

Most copywriters work in one of a few shapes: a fixed scope for a defined set of deliverables, a day or week booked for intensive work, a monthly arrangement for continuous output, or a per-piece arrangement for repetitive formats. None is inherently better, but each fails differently. Fixed scope fails when the scope is vague, monthly arrangements fail when nobody defines the minimum output, and per-piece work fails when quality is squeezed by volume.

Whatever the shape, settle the same handful of terms in writing: how many revision rounds are included and what happens beyond them, who supplies research and interview access, what happens if the project is paused or cancelled partway, whether rush work is treated differently, and at what point copyright transfers to you. Many contracts tie the assignment of copyright to full payment, which is reasonable and worth knowing about before a launch depends on it.

Copywriters: frequently asked questions

If I pay for copy, do I automatically own it?

No. Under the Copyright Act the author is the first owner of copyright, and an assignment is valid only if it is in writing and signed by the owner of the right. Employment is the exception: work created by an employee in the course of employment belongs to the employer unless there is an agreement to the contrary. A freelancer or agency is not an employee, so ask for a written assignment, and note that a licence to use the copy is not the same thing as owning it.

What are moral rights, and do they matter for marketing copy?

Moral rights are the author's right to the integrity of the work and to be associated with it as its author, or to stay anonymous. They cannot be assigned, but they can be waived in whole or in part, and assigning copyright does not waive them automatically. For routine marketing text they rarely surface, but they can matter if the work is substantially altered or reused in a context the writer finds objectionable, which is why most agency contracts include an explicit waiver.

Can a copywriter promise their copy will increase sales or conversions?

They can promise effort and process, not results. If a claim about performance ends up in your published marketing, the Competition Act requires it to be based on an adequate and proper test, and the Act places the proof of that test on whoever makes the representation. A writer who guarantees a specific commercial outcome in a pitch is telling you something about their judgment. Ask instead for examples where the result was measured, and how.

Do we have to disclose that a reviewer received a free product?

Yes. The Competition Bureau treats a connection that could affect how consumers judge an endorser's independence as material, and free products, discounts, commissions, trips and business or family relationships are on its list. Ad Standards' code requires testimonials to reflect a genuine, reasonably current opinion based on adequate experience with the product. Disclose the connection clearly and near the claim itself, rather than in a footnote nobody reads.

Is copy written with AI tools a problem?

Treat it as two separate questions. The legal claims question does not change at all: whoever publishes a claim must be able to substantiate it, and generated text is notoriously confident about facts it has invented, so the substantiation pass matters more, not less. The ownership question is less settled, because the Copyright Act is built around an author. Ask your writer what was generated, require them to warrant that the work does not infringe anyone else's rights, and keep the ownership clause explicit.

How does LokalMatch work when hiring a copywriter?

Post the job with the format, the volume, the audience and the deadline. Copywriters and content studios working in that area receive it and reach out to you. LokalMatch does not assess writing quality or rank writers on your behalf, so ask for published samples in the format you need, request a paid short test where the stakes are high, and confirm the copyright terms in writing before the first draft.

Sources

  1. Copyright Act, section 13: ownership of copyright and assignments
  2. Copyright Act, section 14.1: moral rights
  3. Canadian Intellectual Property Office: A guide to copyright
  4. Competition Act, section 74.01: deceptive marketing practices
  5. Competition Bureau Canada: False or misleading representations
  6. Ad Standards: Canadian Code of Advertising Standards

Written by the LokalMatch editorial team. Last reviewed September 14, 2026. How we write and check our guides

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What affects the fees copywriters charge

Fees depend on the work involved and how the professional bills. We only publish fee ranges when they’re backed by real LokalMatch data or reliable sources. Until then, here’s what usually changes the fee:

  • Scope and complexity of the work
  • How the firm bills: hourly, per project or on a monthly retainer
  • Experience of the team
  • Timeline and how urgent the work is
  • Ongoing support after the work is delivered

How to compare copywriters before you hire

  • Ask for examples of similar work for clients like you.
  • Read reviews and ask for references you can contact.
  • Make sure the scope, deliverables and timeline are written down before work starts.
  • Ask who will do the work: an in-house team, freelancers or subcontractors.
  • Compare two or three proposals before you decide.

Questions to ask copywriters before you hire

  • Have you done work like this before, and can I see examples?
  • Who will work on this, and who is my main contact?
  • How do you charge: hourly, per project or monthly?
  • What is included, and what costs extra?
  • How long is the contract, and how can either side end it?
  • How will you report on progress?
  • Who owns the work, files and accounts you set up for me?

Licences and registration

This kind of work is often limited to licensed or registered professionals, and the rules depend on where you are. Ask which body they’re registered with, and check their status on that body’s public register before you hire.

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