Didn't get your verification code?
We email a 6-digit code to confirm each request and each new account. Here's what to check if it hasn't arrived or doesn't work.
Why we send a code
The code confirms that the email address is really yours. It keeps fake and mistyped requests away from pros, and your request isn't shared with anyone until it's confirmed.
If the code hasn't arrived
- Check the email address you entered. If there's a typo, start the request again with the right address.
- Look in your spam, junk or promotions folder.
- Wait a minute or two, then ask for a new code on the confirmation screen. If you ask several times in a few minutes, you'll need to wait before trying again.
If the code doesn't work
- Codes expire after 15 minutes. Ask for a new one if yours is older.
- Only the most recent code works, so use the last email we sent.
- After 5 wrong tries, the code stops working and you'll need a new one.
- Enter the 6 digits only. Spaces and dashes are ignored.
Still stuck?
Write to hello@lokalmatch.com from the address you used, and tell us roughly when you sent the request. We'll never ask for your password.
Last reviewed September 11, 2026