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Get virtual assistant leads in the US

Administrative requests are unusually specific about volume. The client says roughly how many hours a week they need — under ten, ten to twenty, twenty to forty, or full time and beyond — and which hours have to be covered: business hours, evenings and weekends, or around the clock.

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Page reviewed September 11, 2026

What a virtual assistant lead shows you

Every virtual assistant request answers these questions before it reaches you. Follow-up questions appear only when an earlier answer calls for them.

The task itself comes from a short list: a virtual assistant, phone answering or a call centre, customer support by email or chat, or data entry. Answering a phone line during the working day and running email support at the weekend need different staffing, and you see which one before you connect.

  1. Who is this for?

    • For me or my family
    • For a business
    • For a non-profit or public organization

  2. How many people work there?

    Follow-up

    Asked when the answer to “Who is this for?” is “For a business” or “For a non-profit or public organization”.

    • Just me
    • 2–9
    • 10–49
    • 50–249
    • 250 or more

  3. What do you need?

    • A virtual assistant
    • Phone answering or a call centre
    • Customer support (email or chat)
    • Data entry
    • Something else

  4. Roughly how many hours a week?

    Optional
    • Under 10
    • 10–20
    • 20–40
    • Full time or more

  5. What hours need covering?

    Follow-up

    Asked when the answer to “What do you need?” is “Phone answering or a call centre” or “Customer support (email or chat)”.

    • Business hours
    • Evenings and weekends
    • 24/7

Every request also includes

When the work is needed
  • Emergency / as soon as possible
  • Within a few days
  • Within a few weeks
  • Flexible / still planning
Budget range, if the client picks one
  • Up to $500
  • $500–$1,000
  • $1,000–$2,500
  • $2,500–$5,000
  • $5,000 and up

Amounts in USD.

Project summary
A short description of the job in the client’s own words.
General location
The city or postal area. The exact address is shared only after you connect.
Photos
Up to 6 optional photos. Before you connect, you see how many were added.

Services you can choose

When you set up your profile, pick the ones you do and mark the rest as not for you.

The guide clients get on this site

We publish a virtual assistant guide for clients. It is written for them, not for us, and its headings are a fair list of what someone who has read it will ask you about.

Read the virtual assistant guide

What the guide covers

  • Contractor or employee: the two federal tests that apply
  • What a remote assistant can reach, and how to bound it
  • The paperwork worth having before day one
  • Onboarding an assistant so the arrangement survives
  • Independent assistant, agency or employee
  • How these arrangements fail

Questions it answers

  • Can I just treat a virtual assistant as a contractor?
  • What if I am genuinely unsure how to classify someone?
  • How much access should an assistant have to my email?
  • Should an assistant be able to make payments?
  • Does it matter which country they work from?
  • How do I protect the business if they leave suddenly?

Guide last checked September 22, 2026.

What virtual assistant leads cost

LokalMatch sets lead prices by service and location. You see the price of each lead before you decide, and you pay only when you choose to connect.

See how leads work

Current lead price

Pricing is set per request.

  • We haven’t published a standard price for virtual assistant leads yet. You see the price of each lead before you decide, and you pay only when you choose to connect.

The paperwork worth having before day one

From our guide for this trade, with the official sources it was checked against.

A written agreement should state the scope, the rate and unit, how hours are recorded and approved, notice on both sides, and who owns the work product. Ownership matters more than people expect: if an assistant writes your standard operating procedures, drafts your templates or builds your spreadsheets, say in writing that those belong to the business.

Confidentiality should be a specific clause, not an assumption, and it should survive the end of the engagement. Where an assistant handles customer personal information, set out what they may do with it, where they may store it, and what they must do if they lose a device or suspect a breach.

One category needs particular care. If the assistant will handle protected health information for a medical practice or another covered entity, a business associate contract is required under HIPAA, and that obligation is described in detail in the answering services guide. The same applies to any assistant touching patient scheduling, billing or records.

Sources: US Department of Labor - Misclassification of Employees as Independent Contractors · US Department of Labor - Employee or Independent Contractor Classification Under the FLSA: Frequently Asked Questions · IRS - Independent contractor (self-employed) or employee?

How matching works

Requests are matched by published rules that are the same for every pro.

How we rank and match pros
  • You receive a request only for services you offer and haven’t excluded, in the areas you serve.
  • Your account must be active, with your email address and phone number verified, and you must be accepting new requests within the daily or weekly limits you set.
  • Requests reach you only with timings you accept, such as emergencies, and budgets that aren’t clearly outside the range you work in.
  • When more pros fit than a lead allows, we give more weight to an exact service match, how directly you cover the area, verification, how quickly you reply and, once you have at least three published reviews, your rating. Never to who pays more.
  • Each lead goes to a limited number of pros, and you see that number before you decide.

Invalid leads and refunds

If a lead turns out to be invalid, you can ask for a refund review from your dashboard. We look at each request and let you know the outcome. A lead may qualify when:

  • The contact details are wrong or don't work.
  • It duplicates a lead you already received.
  • It isn't a real request for work.
  • It's outside the services or areas you listed.
See how leads work

Verification you’ll need

Before you receive leads, you confirm your business email and phone number with one-time codes. Business registration, licence and insurance details are optional during sign-up; once our team checks them, your profile shows what was verified and when.

  • Contact details verified

    You confirm your business email and phone number with one-time codes. This is required before you receive leads.

  • Business registration checked

    Our team reviews the registration details you provide.

  • Licence and insurance checked

    Where your trade calls for a licence or insurance, we review what you provide.

Verification shows which details were checked and when. It isn’t a guarantee of workmanship, and it can’t be bought.

Read how verification works

Getting set up for virtual assistant work

  • Set the hours you can actually cover. Evening and overnight coverage is asked for directly, and it is the hardest commitment to add later.
  • If you run a team rather than working alone, say so. A client asking for full-time coverage is usually looking for more than one person.
  • Name the tools you work in. Clients handing over an inbox, a calendar or a data-entry job want to know what you already use every day.

Leads for other trades

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