Reviewing and connecting with leads
New leads show a summary of the job and its price. Connect to get the homeowner's details, or pass at no cost.
On this page
Getting new leads
When a homeowner's request matches your services, areas and preferences, it appears under New leads in your dashboard and we email you about it. Each lead is open until the date shown, and only while spots are left.
What a lead shows
- The service and the general area: the first three characters of the postal code.
- When the homeowner needs the work done, and their budget if they gave one.
- A summary of the project and their answers to the key questions.
- How many photos they attached.
- The price, how many pros can connect and how many spots are left.
Connecting or passing
Choose Connect to pay the lead's price from your credit. You get the homeowner's name, street address, email, phone number and photos right away, and a conversation opens in Messages. We also let the homeowner know you connected.
Choose “Not for me” to pass. Passing costs nothing.
Following up
- Reply quickly and confirm the scope, timing and a written quote.
- Contact the homeowner the way they prefer: phone, email or either.
- Keep payment card details out of messages.
What we don't promise
Only a limited number of pros can connect with each lead, and when the last spot is taken the lead closes for everyone else. We don't promise a set number of leads, or that a lead turns into a job.
Last reviewed September 11, 2026