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Replacing windows is one of the few home improvements in England and Wales that is notifiable building work nearly every time, and replacing a door often is as well. GOV.UK lists replacing windows and doors among the alteration projects that might need building regulations approval, though its exempt list covers external doors where less than half of the door is glazed. Where it does apply, the ordinary way homeowners satisfy it is not by applying to the council at all: the installer self-certifies through a competent person scheme. FENSA and CERTASS are the schemes GOV.UK authorises for replacement windows, doors, roof windows and rooflights in existing dwellings.

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The certificate that follows is the part worth caring about. FENSA describes it as a declaration by the installation company to the homeowner that the windows and doors they have replaced comply with Building Regulations, use energy efficient products and are registered with the local council, and that the warranty is insured. When you sell, a buyer's solicitor asks for it, and GOV.UK puts the consequence of skipping approval plainly: you will not have the certificates of compliance you may need when you want to sell your home.

Behind that certificate sit Part L for heat loss and Part F for ventilation, with glazing safety and escape window sizes alongside them. Scotland and Northern Ireland run separate systems, and a listed building or a conservation area adds a planning layer on top of all of it.

Notifiable work: FENSA, CERTASS and the certificate you get at the end

The Ministry of Housing, Communities and Local Government authorises competent person schemes, and GOV.UK's published list names FENSA and CERTASS for replacement windows, doors, roof windows or rooflights in existing dwellings and in buildings other than dwellings, alongside schemes including Certsure, NAPIT, ASSURE and Blue Flame Certification. Joining one lets a member self-certify that type of building work instead of getting building regulations approval, provided they meet the relevant minimum technical competence requirements.

CERTASS describes itself as a UKAS accredited certification body and a government authorised certification body since 2006, whose members can self-certify installations as an alternative to Building Control. The practical effect for you is the same under either scheme: the installer notifies, and a certificate reaches you afterwards.

Where approval is required and your installer belongs to no scheme, the requirement does not fall away. Somebody still has to apply to a building control body, meaning the council's building control department or a registered private approver, and the inspection becomes your responsibility to arrange. Settle which route you are on before the old frames come out, not after.

What the Building Regulations actually require of a replacement window

  • Heat loss: the Planning Portal states that replacement windows and doors need to comply with the Building Regulations in relation to the amount of heat that can pass through the glass and framework, measured as a U-value. Approved Document L covers the energy performance of new and existing buildings in England, in a volume for dwellings and a volume for other buildings.
  • Ventilation: Approved Document F covers ventilation in England, again in two volumes. FENSA's guidance is that the rules require most replacement windows and doors to include trickle vents, because adequate ventilation needs to be provided to prevent excess condensation build up which could damage the structure of a property, and that this applied from 15 June 2022 in England and 23 November 2022 in Wales.
  • Safety glazing: the Planning Portal says safety glazing should be provided to any glass in a critical area, giving panels up to 800mm from the floor, glazed doors up to 1500mm, and side panels up to 300mm from the door edge. Approved Document K covers protection from falling, collision and impact in England and absorbed the earlier standalone glazing guidance.
  • Escape windows: where a window serves as a means of escape, the Planning Portal gives a clear openable area of no less than 0.33 square metres, a width and height neither of which is less than 450mm, and a cill no more than 1100mm above floor level.
  • Heritage exemptions: FENSA notes that exemptions exist for listed buildings and conservation areas and says these should be discussed with your installer rather than assumed, because the exemption depends on the property and not on the product.

Planning permission: like-for-like, conservation areas and Article 4 directions

Planning permission and building regulations are separate systems, and most window replacements engage only the second. The Planning Portal's position is that you do not usually need to apply for planning permission for the insertion of new windows and doors that are of a similar appearance to those used in the construction of the house, although a new bay window is treated as an extension and may require permission.

Designated areas change the picture. In a conservation area, national park or area of outstanding natural beauty there may be additional restrictions in place, and a council can make an Article 4 direction withdrawing permitted development rights, after which altering the windows needs an application. A listed building requires listed building consent for any significant works, internal or external, and replacing original sashes with modern sealed units is squarely the kind of change that engages it.

One further rule catches people out on extensions and loft conversions rather than straight replacements: an upper-floor window in a side elevation must be obscure-glazed and either non-opening or more than 1.7 metres above the floor of the room it serves.

Frames and glazing on British homes: uPVC, timber, aluminium, casements and sashes

  • uPVC casements: the default replacement across much of the housing stock, low maintenance, and the straightforward route to the U-value Part L expects of a replacement.
  • Timber: original to most pre-war houses and frequently the only material a conservation officer will accept, and a rotted cill or bottom rail is often repairable without losing the whole window.
  • Aluminium: slim sightlines that suit rear extensions and large openings, with thermal breaks doing the work the regulations require on heat loss.
  • Box sash and sliding sash: the traditional vertical-sliding window, where overhaul and draught-proofing of the existing boxes is a recognised alternative to replacement in listed and conservation-area homes.
  • Secondary glazing: a separate internal unit that leaves the original window in place, which is precisely why it is so often the answer in a listed building.
  • Composite, uPVC and timber doors, plus French and patio doors: the same regulations follow them, with the safety glazing and escape rules applying wherever they are relevant.

Misted units, draughts, sticking sashes and condensation on the inside

Misting between the panes is a failed sealed unit: the edge seal has let moisture into the cavity, and in most cases the glass unit can be replaced without touching the frame. That is a repair rather than a replacement, and it is worth asking for it by name before accepting a quotation for a whole elevation.

Condensation on the room side of the glass is a different animal. Government guidance describes condensation damp as moisture generated inside the home cooling and condensing onto colder parts of it, naming window frames among them. Windows that are markedly more airtight than the ones they replaced can make that worse where ventilation is not provided, which is the reason Part F asks for background ventilators.

Draughts at the edge of a closed casement, sashes that stick, and doors needing a lift to lock generally point to dropped hinges, worn gaskets, a distorted frame or a lock out of alignment with its keep. A competent installer should be able to say which of those it is before recommending that anything is thrown away.

Signs windows or doors are due for work

  • Moisture or a cloudy film trapped between the panes that never clears, whatever the weather.
  • Draughts you can feel at the edge of a closed casement, or a curtain that stirs on a still day.
  • Water standing on the inside cill each morning, or black mould along the beading and in the reveals.
  • Timber that gives when pressed at the bottom rail or the cill, or paint blistering away in sheets.
  • A door that has to be lifted, shoved or slammed before it will lock.
  • Trickle vents painted over or taped shut in a room that has since started to smell damp.
  • No competent person scheme certificate for windows or doors a previous owner replaced.

Your certificate, your conveyancing file, and what to do if it is missing

File the scheme certificate with the property paperwork the day it arrives. It is the evidence that notifiable work was notified, and it is what a buyer's solicitor asks to see for any windows or doors replaced since the requirement took effect. FENSA's certificate also records that the warranty is insured, which is the part that matters if the installation company later stops trading.

Where a previous owner left no certificate, the position is the one GOV.UK describes for unapproved work generally: you will not have the certificates of compliance you may need when selling. The routes back are to obtain a replacement certificate from the scheme if the installation was registered, or to ask a building control body what it needs in order to regularise the work. Deal with it before the house goes on the market rather than in the middle of a sale.

Beyond the certificate, TrustMark is the government-endorsed quality scheme for work in and around the home, backed by the Department for Energy Security and Net Zero and the Department for Business and Trade, offering a further check on a firm's standards and a route to complain if the installation goes wrong.

Looking after new windows and doors

  • Clear the drainage slots along the bottom of the outer frame, because blocked slots put water exactly where the design never intended it to sit.
  • Wipe and lubricate hinges, friction stays and multipoint locks so that nobody ends up forcing a mechanism.
  • Clean gaskets and seals instead of painting them, and replace perished ones rather than packing out the gap.
  • Leave trickle vents open in normal use, since they are there to handle the moisture the household produces.
  • Redecorate timber before the coating fails rather than afterwards, particularly on south and west elevations.
  • Check the pointing and any external sealant around the frame once a year, and after any work to the render or brickwork nearby.

Repair or replace: when a window does not need to go

Replacement is not automatically the better answer, and in a listed building or a conservation area it may not be available at all. A failed sealed unit, a rotten section of timber, worn gaskets, a dropped hinge or a misaligned lock are all repairs, and a sash window can be overhauled and draught-proofed while keeping its original boxes and glass.

Replacement earns its place when frames are beyond economic repair, when an elevation is being reworked anyway, when the openings themselves need to change, or when the thermal performance of what you have is genuinely the problem you set out to solve. The regulations follow the work either way: a full replacement is notifiable and needs its certificate, while a like-for-like repair generally is not.

Window & Door Contractors: frequently asked questions

Do I need a FENSA certificate to sell my house?

You need evidence that any notifiable window or door replacement was properly certified, and for most homes that evidence is a FENSA or CERTASS certificate. FENSA describes its certificate as a declaration by the installation company that the replaced windows and doors comply with Building Regulations, use energy efficient products and are registered with the local council. GOV.UK's warning is the general one: without approval you will not have the certificates of compliance you may need when you want to sell your home.

What if my installer is not registered with FENSA or CERTASS?

Then the work still has to be approved, just by a different route. GOV.UK sets out that you either use someone registered with a competent person scheme, who self-certifies, or apply to a building control body — your local authority's building control department or a registered private approver. An unregistered installer can do good work, but ask in writing who is notifying the council and who is paying for the inspection before the job starts.

Do replacement windows have to have trickle vents?

Most do. FENSA's guidance on Approved Document F is that the regulations require most replacement windows and doors to include trickle vents, so that adequate ventilation prevents excess condensation build up which could damage the structure of a property. The requirement applied from 15 June 2022 in England and 23 November 2022 in Wales. Exemptions exist for listed buildings and properties in conservation areas, and FENSA's advice is to discuss those with your installer rather than assume them.

Can I replace the windows in a listed building?

Not without consent. National planning practice guidance states that any works to alter or extend a listed building in a way that affects its character as a building of special architectural or historic interest require listed building consent, and it notes that even minor works can cause substantial harm depending on their impact. In practice, repair and draught-proofing of original joinery, or secondary glazing behind it, is often the route that gains consent where wholesale replacement would not.

Can I just replace the misted glass instead of the whole window?

Usually, yes. Misting between the panes means the sealed unit has failed, and the unit can generally be swapped while the frame, hinges and locks stay where they are. It is worth asking for that option explicitly, because a quotation for a full replacement will not always mention it. If the frame itself is sound and the hardware works, changing the glass is the proportionate fix.

Do these rules apply in Scotland and Northern Ireland?

No. The Approved Documents and the FENSA and CERTASS competent person schemes belong to the England and Wales system. Scotland operates building standards under the Building (Scotland) Act 2003, where a local authority verifier grants a building warrant before work and a completion certificate afterwards, with its own technical handbooks. Northern Ireland has its own building regulations in technical booklets administered through Building Control Northern Ireland. Check the local requirement before you rely on a certificate name you read here.

How does LokalMatch work for windows and doors?

You post the job once, with the number of openings and what is wrong with them, and window and door installers covering your postcode respond to you directly. Installers pay for the requests they take; homeowners are not charged to post one. LokalMatch neither fits windows nor sets prices, and it does not vet, rank or recommend any installer, so verifying scheme registration and asking who notifies the council stays with you.

Sources

  1. GOV.UK: Competent person scheme: current schemes and how schemes are authorised
  2. FENSA: The FENSA certificate
  3. FENSA: Building Regulations for homeowners — Approved Document F
  4. CERTASS: UKAS accredited, government authorised certification body
  5. Planning Portal: Doors and windows
  6. Planning Portal: Doors and windows — Building Regulations
  7. GOV.UK: Approved Document L — conservation of fuel and power
  8. GOV.UK: Approved Document F — ventilation
  9. GOV.UK: Approved Document K — protection from falling, collision and impact
  10. GOV.UK: When you need building regulations approval
  11. GOV.UK: Conserving and enhancing the historic environment (planning practice guidance)
  12. Scottish Government: Building standards and the building warrant
  13. Building Control Northern Ireland: regulations and technical booklets
  14. TrustMark: government-endorsed quality scheme for homeowners

Written by the LokalMatch editorial team. Last reviewed 14 September 2026. How we write and check our guides

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What affects the cost of window and door

Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:

  • Number, size and style of windows or doors
  • Frame material and glass options
  • Full-frame replacement or insert
  • Repairs to rotted framing or sills
  • Interior and exterior trim and capping
  • Access, including upper floors

How to compare window and door contractors before you hire

  • Look for an installer who measures on site and explains how the new window or door will be sealed and flashed.
  • Ask whether the quote is for a full-frame replacement or an insert, and why they recommend it.
  • Compare quotes on the same product type, glass options, installation method and interior and exterior trim.
  • Ask who handles warranty issues: the installer, the manufacturer or both.
  • For garage doors, choose a technician trained on springs and openers, since that work can be dangerous.

Questions to ask window and door contractors before you hire

  • Will you replace the full frame or install an insert, and what's the difference for my home?
  • How will you insulate and seal around the new units?
  • Is interior and exterior trim included in the price?
  • What does the manufacturer's warranty cover, and what does your installation warranty cover?
  • How long will it take for the products to arrive once I order?
  • Will your own crew do the installation?

When to call a pro for window and door

  • Drafts, condensation or fog between the panes
  • Windows or doors that stick, won't lock or let water in
  • A garage door that's off track or has a broken spring: don't try to force it, and call a garage door technician.

Window and door permits and local rules

Some window and door work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.

Permits and licensing

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