Tile Repair
Tile Repair near you
Tile repair deals with a fault in a finished tiled surface without stripping the whole floor or wall: a tile cracked by something dropped on it, a chipped corner at a doorway, a tile that rocks or clicks underfoot, a patch that sounds hollow when tapped, or a row that has lifted into a ridge. The work is careful surgery. The grout around the damaged tile is raked out, the tile is broken out from the centre so its neighbours are not disturbed, the old bed is cleaned back and a matching tile is set and grouted in.
Tell us about your tile repair project and we’ll help you find local tile installers who serve your area.
Free for homeowners · No obligation to hire
On this page
The difficult part is rarely the tile itself. It is finding a match, since shade and size vary between production runs, and it is working out why the tile failed. An impact crack is a simple repair. A crack running in a straight line across several tiles, or one that comes back after a tile has been replaced, is movement being transferred into a rigid surface, and swapping tiles over it only postpones the next one.
Cutting into a finished tiled floor is also the dustiest thing that happens in a domestic flooring job. The Health and Safety Executive describes silica as a major constituent of construction materials such as bricks, tiles, concrete and mortar, says the dust is generated during common tasks including cutting, drilling, grinding and polishing, and states that over 500 construction workers are believed to die from exposure to silica dust every year. How a tiler intends to control that dust inside your home is a fair thing to ask before they start.
Reading tile damage: cracked, chipped, drummy and tented tiles
- A crack radiating from a single point, often with a chip at its centre, which is impact damage from something dropped and is the most straightforward repair.
- A crack running in a straight line across several tiles, which usually follows a crack in the screed or slab, or a joint in the substrate that was tiled straight over.
- A tile that rocks, clicks or shifts underfoot, meaning it has lost its bond with the adhesive bed, with grout that crumbles around it.
- A hollow or drummy sound when tiles are tapped lightly, which indicates voids under the tile where the adhesive never made full contact.
- Tiles lifting into a ridge along a line, known as tenting, where the tiled surface is in compression because no movement joint was left for it to expand into.
- Cracked grout concentrated along the perimeter or at a change of plane, which is movement showing at the weakest point rather than a grout fault.
- Chipped or worn edges at a doorway or a step, where traffic concentrates and the tile edge is unsupported.
- Damp or discoloured grout around one tile in a bathroom, which can mean water is getting into the bed through a failed joint.
Why tiles fail in British houses: deflection, screeds and missing movement joints
A tiled floor is a rigid sheet made of brittle pieces, and it fails wherever the thing beneath it moves more than the tiles can. The most common cause in British housing is deflection in a suspended timber floor. Most pre-war homes have timber joists downstairs and virtually every house has them upstairs, and a floor that flexes slightly underfoot every time somebody walks past will eventually break the bond under the tiles or crack them outright. Carpet and vinyl hide that movement completely, which is why a floor can seem perfectly sound until the day it is tiled. Joists notched for old pipework, a heavy bath or a run of units, and a deck that was never fixed at close enough centres all add to the problem.
On a solid floor the story is different. A shrinkage or settlement crack in a slab or screed tends to telegraph straight up through the tiles above it, opening and closing slightly with the seasons, so a repair that does not isolate the tiles from that crack will simply crack again in the same place. A screed that was still releasing moisture when it was tiled, or one that was dusty and unprimed, gives a weak bed that lets go tile by tile.
Then there is compression. Tiles grouted hard against every wall, doorway and fitted unit have nowhere to expand, and the pressure has to escape somewhere: it lifts a row into a ridge, or pops tiles off the bed. This is why movement joints belong in the original specification, at the perimeter and over structural joints, and why the honest answer to a tented floor is to reinstate a proper flexible joint rather than to re-bed the tiles that popped and wait.
How one tile is cut out and replaced without wrecking its neighbours
- Diagnose first: tap the surrounding tiles to map how far the debonding extends, and look for a crack line that suggests movement rather than impact.
- Protect the room: sheet the area, isolate it from the rest of the house and plan where cutting will happen, since this is the dusty part of the job.
- Rake out the grout around the damaged tile completely, so the tile can be broken out without transferring force into the tiles around it.
- Break the tile out from the centre towards its own edges, working inwards first rather than levering at the perimeter.
- Clean the bed back to a sound, flat surface and remove all the old adhesive, which is where the temptation to reach for a grinder appears and where dust control matters most.
- Check what the bed is telling you: a hollow, a crack carrying on beneath, or a deck that moves under hand pressure all need resolving before a new tile goes in.
- Set the replacement in fresh adhesive of the right type, with solid coverage rather than dabs, packed to sit exactly flush with the tiles either side.
- Grout once the adhesive has cured, match the joint profile to the rest of the floor, and use flexible sealant rather than grout at perimeters and internal corners.
Finding a matching tile, and the adhesives and membranes a repair may need
A tile repair is judged entirely on the match, and matching is harder than people expect. The same product varies in shade and in size between production runs, which is why boxes carry a batch or shade code, and a tile bought later from the same range can still read as different under daylight. The first place to look is wherever the original tiler left spares, which in British houses tends to be the garage, the loft or the cupboard under the stairs. Failing that, a tile can sometimes be lifted from inside an airing cupboard, from behind a washing machine or from under a bath panel and the imperfect match put back in that hidden position instead. Where nothing matches, a deliberate contrast placed in a considered pattern reads as a design decision rather than a repair.
The materials going back in should suit the substrate rather than simply being whatever is in the van. Cement-based adhesives are standard, with flexible grades specified over timber floors and over underfloor heating, and ready-mixed products are not appropriate for floors, wet areas or heavy porcelain. Where the repair has exposed a moving or cracked base, the honest fix involves more than a new tile: a stiffer deck or additional support beneath a timber floor, a tile backer board, or an uncoupling membrane bonded between the substrate and the tiles so small movement happens underneath without being transferred into the tile bed. Primers matter too, since adhesive will not bond reliably to a dusty screed or a sealed board without the primer the manufacturer specifies.
Dust and old adhesive: the health rules that apply to a tile repair
Silica is the first issue and it is the reason cutting method matters. HSE says silica is a major constituent of construction materials such as bricks, tiles, concrete and mortar, that dust is generated from these materials during many common tasks including cutting, drilling, grinding and polishing, and that the fine fraction, respirable crystalline silica, is too fine to see under normal lighting. It describes silica as the biggest risk to construction workers after asbestos, states that over 500 construction workers are believed to die from exposure to silica dust every year, and lists the diseases regularly breathing construction dust can cause as lung cancer, asthma, chronic obstructive pulmonary disease and silicosis. Its list of particularly dusty tasks includes scabbling or grinding, chasing concrete and raking mortar, cutting roofing tiles and dry sweeping, which between them describe most of a tile repair. The controls are set by the Control of Substances Hazardous to Health Regulations, which HSE applies through an assess, control and review approach: in a house that means cutting wet on a water-fed saw or cutting outside, using on-tool extraction where a grinder genuinely cannot be avoided, separating the work area from the rest of the home, and vacuuming rather than dry sweeping at the end of the day, because sweeping puts the settled dust straight back into the air.
Asbestos is the second issue, and a tile repair can reach it because preparing a bed sometimes means cutting into the screed. HSE lists screed materials among the products asbestos was added to, along with PVC and thermoplastic floor tiles, stair nosings and sheet materials, and says asbestos may be part of any building built or refurbished before the year 2000. If something suspect appears the instruction is to stop work immediately, confirm what it is or assume it is asbestos, and carry out a risk assessment. Note the boundary carefully: HSE treats manual removal of asbestos floor tiles and mastic as non-licensed work for trained workers, but states that for higher-risk activities such as grinding off flooring materials you must use an HSE licensed contractor, and that it is an offence to carry out licensable work without a licence.
Building control, by contrast, is not engaged by a tile repair anywhere in the United Kingdom. It is not among the alterations gov.uk lists as needing building regulations approval in England and Wales, it is not the structural work for which mygov.scot says a building warrant is required in Scotland, where a warrant lasts three years and starting such work without one is an offence, and it sits outside the controlled work under the Building Regulations (Northern Ireland) 2012. Tiling is not a licensed trade in any part of the UK either, and the competent person schemes that let installers self-certify certain building work are voluntary and organised by trade. The dust and asbestos duties above, however, apply across all three jurisdictions, and they are the ones worth asking about.
Replacing a few tiles or re-tiling the floor
- Replacing individual tiles is right when the damage is from impact, the rest of the floor sounds solid when tapped and a good match is available.
- Replacing individual tiles is right when only a small area has debonded and the cause of that debonding can be dealt with through the opening.
- Re-tiling is usually better when tapping reveals hollow tiles across much of the floor, which means the bed was never sound.
- Re-tiling is usually better when the substrate has to be corrected: a deck that deflects, a screed that needs replacing, or a floor that needs an uncoupling layer throughout.
- Re-tiling is usually better when no acceptable match exists and the damaged area is somewhere the eye goes first, such as the middle of a kitchen floor.
- Neither is worth doing while the cause is live, since a crack running across several tiles will reappear through new ones laid straight over it.
- Where a tiled floor is being taken up wholesale in an older property, the asbestos question applies to the old bed and adhesive before anything is broken up.
What a tile repair is priced on, and how LokalMatch helps you compare
Tile repairs are priced on difficulty and risk rather than on area. Getting one tile out without damaging four others is slow, skilled work, and the slowest part is usually cleaning the old bed back without filling the house with dust. Matching drives the rest: a repair with spare tiles to hand is a different job from one that needs a donor tile cutting out of a cupboard. And because opening up a floor can reveal a moving deck, a cracked screed or an old adhesive that needs identifying, the fair quote is often staged, with the investigation priced first and the remedy agreed once everyone can see what is there.
Use LokalMatch to get that first look from more than one tiler. You describe the tiling problem once, with the room, how many tiles are affected, whether it is a floor, a wall or a shower, whether you have spares and roughly when the property was built, and matched tilers covering your postcode contact you. Pros pay for the requests they receive. LokalMatch does not carry out tiling, does not set prices and does not vet, rank or recommend anyone, so ask each tiler how they will diagnose the cause and how they will control dust, and judge the answers.
- How many tiles are affected and whether they are isolated or in a run.
- Whether a match exists, and whether a donor tile has to be taken from a hidden position and replaced there.
- Tile type, since large format porcelain and natural stone are heavier, harder to cut and less forgiving than standard ceramic.
- Where the tiles are: a floor, a wall, a shower enclosure or a step, with wet areas needing the waterproofing detail reinstated rather than just the tile.
- What the opening reveals, including a deflecting timber deck, a cracked screed or the absence of movement joints.
- Dust control and protection, including wet cutting, on-tool extraction and separating the work area from the rest of the home.
- Whether old adhesive or screed in a pre-2000 property has to be identified before it is disturbed.
- Access and making good, including lifting and refitting a bath panel, a plinth or an appliance to reach the damaged area.
Tile Repair: frequently asked questions
Can one cracked tile be replaced without disturbing the rest of the floor?
Usually yes, if the tile cracked from an impact and the tiles around it are well bonded. The tiler rakes out the grout around it, breaks the tile out from the centre so no force is levered into its neighbours, cleans the bed back and sets a matching tile flush in fresh adhesive. What changes the answer is what the tapping test says: if the surrounding tiles sound hollow, the bed is failing over a wider area and replacing one tile just moves the problem along. A crack in a straight line across several tiles points to movement below, which has to be resolved first.
Is it dangerous to have tiles cut inside the house?
It can be, which is exactly why the method matters. HSE describes silica as a major constituent of materials including bricks, tiles, concrete and mortar, says dust is created when they are cut, drilled, ground or polished, and notes that respirable crystalline silica is too fine to see under normal lighting. It states that over 500 construction workers are believed to die from exposure to silica dust every year and that regularly breathing construction dust can cause lung cancer, asthma, chronic obstructive pulmonary disease and silicosis. A competent tiler cuts wet or outdoors, uses on-tool extraction where a grinder is unavoidable, separates the work area and vacuums instead of dry sweeping.
My tiles sound hollow but nothing is cracked. Is that a problem?
It means those tiles have voids beneath them or have lost their bond, and they are living on borrowed time even though the surface still looks perfect. A hollow tile flexes very slightly under load, so it cracks sooner, its grout crumbles and its edges chip. Tapping the floor lightly across its whole area maps how widespread it is. A small hollow patch can be lifted and re-bedded with solid adhesive coverage. A floor that sounds hollow over much of its area was poorly bedded from the start, and repeatedly repairing individual tiles becomes a worse investment than taking the floor up.
Why do my floor tiles keep cracking in the same line?
Because something below is moving and the tiles are the most rigid thing in the build-up. The usual causes are a suspended timber floor that deflects underfoot, a crack in the screed or slab telegraphing upwards, or a structural joint that was tiled straight over instead of being carried through the tiles. Grouting tiles hard against walls and units with no perimeter movement joint produces the same result in compression, showing as a ridge rather than a crack. Replacing the tiles alone will not fix any of these, so the repair has to include stiffening the floor, isolating the crack with an uncoupling layer, or forming a proper flexible joint.
The tiler wants to grind off the old adhesive. Is that safe in an older house?
Ask what the adhesive and screed are first. HSE says asbestos was added to PVC and thermoplastic floor tiles, stair nosings, sheet materials and screed materials, that some tiles were bedded in asbestos containing mastics, and that asbestos may be present in any building built or refurbished before the year 2000. Crucially, while manually removing asbestos floor tiles and mastic is generally non-licensed work for trained workers, HSE states that for higher-risk activities such as grinding off flooring materials you must use an HSE licensed contractor. So grinding is the specific method that changes the category. If there is any doubt about the age or the material, the work stops and the material is identified.
I cannot find matching tiles anywhere. What are my options?
Three, in order of preference. Look for the original spares first, which in British homes usually means the loft, the garage or the cupboard under the stairs, and check the box for a batch or shade code. Failing that, take a donor tile from a hidden spot such as inside an airing cupboard, behind an appliance or under a bath panel, and put the imperfect modern match there instead. If neither works, a deliberate contrast, for example a patterned insert placed to look intentional and repeated elsewhere in the floor, reads far better than a near miss. Whatever is used, keep any leftovers labelled with the room for next time.
Sources
- HSE: silica dust in construction, including tiles, concrete and mortar
- HSE: construction dust, health effects and the assess, control and review approach
- HSE: construction dust, specific tasks including grinding, raking mortar and dry sweeping
- HSE: locations of asbestos, including floor tiles, mastics and screed materials
- HSE: licensable work with asbestos, notification and the offence of working without a licence
- HSE: asbestos frequently asked questions, including buildings before 2000
- GOV.UK: building regulations approval (England and Wales), and competent person schemes
- mygov.scot: getting a building warrant in Scotland
- The Building Regulations (Northern Ireland) 2012
Written by the LokalMatch editorial team. Last reviewed 14 September 2026. How we write and check our guides
Find tile installers by city
England
Show 173 citiesHide cities
- Tile Repair in Birmingham
- Tile Repair in Bournemouth
- Tile Repair in Bradford
- Tile Repair in Brighton and Hove
- Tile Repair in Bristol
- Tile Repair in Cambridge
- Tile Repair in Coventry
- Tile Repair in Derby
- Tile Repair in Exeter
- Tile Repair in Ipswich
- Tile Repair in Kingston upon Hull
- Tile Repair in Leeds
- Tile Repair in Leicester
- Tile Repair in Liverpool
- Tile Repair in London
- Tile Repair in Luton
- Tile Repair in Manchester
- Tile Repair in Middlesbrough
- Tile Repair in Milton Keynes
- Tile Repair in Newcastle upon Tyne
- Tile Repair in Northampton
- Tile Repair in Norwich
- Tile Repair in Nottingham
- Tile Repair in Oxford
- Tile Repair in Peterborough
- Tile Repair in Plymouth
- Tile Repair in Portsmouth
- Tile Repair in Reading
- Tile Repair in Sheffield
- Tile Repair in Southampton
- Tile Repair in Southend-on-Sea
- Tile Repair in Stoke-on-Trent
- Tile Repair in Sunderland
- Tile Repair in Swindon
- Tile Repair in Wolverhampton
- Tile Repair in York
- Tile Repair in Ashford
- Tile Repair in Aylesbury
- Tile Repair in Banbury
- Tile Repair in Barnsley
- Tile Repair in Barrow-in-Furness
- Tile Repair in Basildon
- Tile Repair in Basingstoke
- Tile Repair in Bath
- Tile Repair in Bebington
- Tile Repair in Bedford
- Tile Repair in Beeston
- Tile Repair in Birkenhead
- Tile Repair in Blackburn
- Tile Repair in Blackpool
- Tile Repair in Bloxwich
- Tile Repair in Bognor Regis
- Tile Repair in Bolton
- Tile Repair in Bootle
- Tile Repair in Bracknell
- Tile Repair in Brentwood
- Tile Repair in Burnley
- Tile Repair in Burton upon Trent
- Tile Repair in Bury
- Tile Repair in Cannock
- Tile Repair in Canterbury
- Tile Repair in Carlisle
- Tile Repair in Chatham
- Tile Repair in Chelmsford
- Tile Repair in Cheltenham
- Tile Repair in Chester
- Tile Repair in Chesterfield
- Tile Repair in Clacton-on-Sea
- Tile Repair in Colchester
- Tile Repair in Corby
- Tile Repair in Crawley
- Tile Repair in Crewe
- Tile Repair in Crosby
- Tile Repair in Darlington
- Tile Repair in Dartford
- Tile Repair in Dewsbury
- Tile Repair in Doncaster
- Tile Repair in Dudley
- Tile Repair in Durham
- Tile Repair in Eastbourne
- Tile Repair in Ellesmere Port
- Tile Repair in Farnborough
- Tile Repair in Folkestone
- Tile Repair in Gateshead
- Tile Repair in Gillingham
- Tile Repair in Gloucester
- Tile Repair in Gosport
- Tile Repair in Gravesend
- Tile Repair in Grimsby
- Tile Repair in Guildford
- Tile Repair in Halesowen
- Tile Repair in Halifax
- Tile Repair in Harlow
- Tile Repair in Harrogate
- Tile Repair in Hartlepool
- Tile Repair in Hastings
- Tile Repair in Hemel Hempstead
- Tile Repair in Hereford
- Tile Repair in High Wycombe
- Tile Repair in Hinckley
- Tile Repair in Horsham
- Tile Repair in Huddersfield
- Tile Repair in Huyton with Roby
- Tile Repair in Kettering
- Tile Repair in Kidderminster
- Tile Repair in Kingswinford
- Tile Repair in Kingswood and Fishponds
- Tile Repair in Lancaster
- Tile Repair in Lincoln
- Tile Repair in Loughborough
- Tile Repair in Lowestoft
- Tile Repair in Macclesfield
- Tile Repair in Maidenhead
- Tile Repair in Maidstone
- Tile Repair in Mansfield
- Tile Repair in Margate
- Tile Repair in Newcastle-under-Lyme
- Tile Repair in Nuneaton
- Tile Repair in Oldham
- Tile Repair in Paignton
- Tile Repair in Poole
- Tile Repair in Preston
- Tile Repair in Redditch
- Tile Repair in Rochdale
- Tile Repair in Rochester
- Tile Repair in Rotherham
- Tile Repair in Royal Leamington Spa
- Tile Repair in Royal Sutton Coldfield
- Tile Repair in Royal Tunbridge Wells
- Tile Repair in Rugby
- Tile Repair in Runcorn
- Tile Repair in Sale
- Tile Repair in Salford
- Tile Repair in Scarborough
- Tile Repair in Scunthorpe
- Tile Repair in Shrewsbury
- Tile Repair in Sittingbourne
- Tile Repair in Slough
- Tile Repair in Smethwick
- Tile Repair in Solihull
- Tile Repair in South Shields
- Tile Repair in Southport
- Tile Repair in St Albans
- Tile Repair in St Helens
- Tile Repair in Stafford
- Tile Repair in Stevenage
- Tile Repair in Stockport
- Tile Repair in Stockton-on-Tees
- Tile Repair in Stourbridge
- Tile Repair in Tamworth
- Tile Repair in Taunton
- Tile Repair in Telford
- Tile Repair in Torquay
- Tile Repair in Tynemouth
- Tile Repair in Wakefield
- Tile Repair in Wallasey
- Tile Repair in Walsall
- Tile Repair in Warrington
- Tile Repair in Washington
- Tile Repair in Watford
- Tile Repair in Wellingborough
- Tile Repair in Welwyn Garden City
- Tile Repair in West Bromwich
- Tile Repair in Weston-super-Mare
- Tile Repair in Weymouth
- Tile Repair in Widnes
- Tile Repair in Wigan
- Tile Repair in Woking
- Tile Repair in Wokingham
- Tile Repair in Worcester
- Tile Repair in Worthing
- Tile Repair in Wythenshawe
- Tile Repair in Yeovil
Northern Ireland
Show 7 citiesHide cities
Scotland
Show 10 citiesHide cities
What affects the cost of tile repair
Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:
- Floor area and the number of rooms
- Type and grade of flooring
- Removal of the existing floor
- Subfloor repairs or levelling
- Stairs, angles and custom cuts
- Trim, transitions and baseboards
How to compare tile installers before you hire
- Choose an installer who works regularly with the type of flooring you want, since hardwood, tile, vinyl and carpet each need different skills.
- Ask them to check the subfloor and moisture levels before giving a final price.
- Get a written quote that covers removal of the old floor, subfloor prep, underlay, trim and transitions.
- Ask whether you or the installer will supply the flooring, and who is responsible for ordering extra for waste.
- Look at recent work in person or in photos, paying attention to seams, edges and transitions.
Questions to ask tile installers before you hire
- Will you remove and dispose of the old flooring?
- How will you check and prepare the subfloor?
- Is my space suitable for this type of flooring, especially in a basement, kitchen or bathroom?
- Are baseboards, transitions and stair nosings included?
- Will you move the furniture and appliances, or should I?
- Does your workmanship warranty cover problems like lifting, gaps or cracked tiles?
Tile repair permits and local rules
Some tile repair work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.
Permits and licensingFree project calculators
Guides about tile repair
- ✦
Flooring Contractors guide
Flooring contractors supply and fit the finished floor and, just as importantly, prepare what is underneath it. British homes present two very different starting points.
Read guide - ✦
Hardwood Flooring guide
Hardwood flooring in Britain means one of three jobs: laying new solid boards, laying engineered boards, or bringing an original timber floor back into use. The housing stock decides which is sensible.
Read guide - ✦
Hardwood Refinishing guide
Refinishing takes a timber floor you already own back to bare wood and puts a new finish on it. It is the reason old floors in British houses outlive several generations of carpet: a board that is 18mm of solid oak or…
Read guide
Ready to get tile repair quotes?
Tell us about your tile repair project.
Do you offer tile repair services?
Join LokalMatch to get matched with homeowners in the areas you serve.