Interpreters
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Interpreting is spoken or signed language rendered in real time. There is no draft, no revision pass and no pause to look something up: the interpreter listens, understands and delivers the same meaning in another language while the conversation keeps moving. That is why interpreting and translation are separate professions with separate training, and why an excellent translator is not necessarily able to interpret a two-hour meeting.
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The settings are wide, and some of them carry legal weight: medical appointments, court hearings and tribunals, police interviews, immigration proceedings, school meetings, negotiations, shareholder meetings, conferences and site inspections. Section 14 of the Canadian Charter of Rights and Freedoms provides that a party or witness in any proceedings who does not understand or speak the language in which the proceedings are conducted, or who is deaf, has the right to the assistance of an interpreter.
On LokalMatch, interpreting is a live marketplace service. Give the languages, the date, the expected length and whether the assignment is on site, by telephone or by video, and interpreters who cover that combination can respond. Interpreters pay LokalMatch for the leads they accept; you are not charged for posting the request.
Modes of interpreting, and when each one is used
- Consecutive interpreting: the speaker pauses and the interpreter delivers each passage, used in interviews, medical appointments, examinations and small meetings.
- Simultaneous interpreting: the interpreter renders speech as it is spoken, usually from a booth with headsets, used at conferences and large events.
- Whispered interpreting, where the interpreter sits beside one or two listeners and interprets quietly without equipment.
- Sight translation: reading a written document aloud in the other language, common when a form or a consent has to be understood on the spot.
- Sign language interpreting between a spoken and a signed language, which is a distinct qualification rather than an add-on to spoken-language work.
- Remote interpreting by telephone or video, which suits short or urgent exchanges but makes visual cues and turn-taking harder to manage.
Why interpreting is not translation, and what that means when you book
The two professions share languages and almost nothing else. A translator works on a text, can research a term and revise a sentence an hour later. An interpreter has one pass in real time, relying on memory, note-taking and prediction while still listening to the next sentence. The cognitive load is the reason long simultaneous assignments are staffed by interpreters working in pairs who relieve each other at intervals.
Expectations about completeness differ too. The Immigration and Refugee Board says the task of interpreters is to interpret all dialogue during the proceedings, using consecutive interpretation to convey meaning faithfully and accurately. Judicial and quasi-judicial settings generally expect everything to be interpreted, including questions, objections and asides, rather than a tidied summary. If what you actually want is someone to summarize a discussion afterwards, that is a different service and should be stated when booking.
Qualifications and certification to look for
Interpreting certification is granted by the provincial professional bodies, with CTTIC administering the certification exam process for its member societies. ATIO protects distinct reserved titles for each specialization, including Certified Conference Interpreter, Certified Court Interpreter, Certified Community Interpreter and Certified Medical Interpreter, which is a reminder that these are different skill sets rather than one credential. OTTIAQ certifies interpreters in Quebec as a professional order under the Professional Code, and STIBC certifies interpreters in British Columbia.
Courts apply their own standard on top of any credential. The Department of Justice's Charterpedia entry on section 14 sets out what proper interpretation requires: continuity, with breaks and interruptions not encouraged or allowed; precision, as close as can be word-for-word and idea-for-idea; impartiality, which excludes parties, relatives and others connected to the case; competence, which the judge is responsible for ensuring; and contemporaneousness.
Institutions often run their own testing and conduct rules as well. The Immigration and Refugee Board maintains a code of conduct for interpreters, an interpreter handbook and a complaints process. Before booking, ask which credential the interpreter holds for your specific setting, since a conference credential is not evidence of readiness for a courtroom or a hospital.
Booking an interpreter so the assignment goes well
- Give the exact language and regional variety, and for signed languages the specific sign language, since these are not interchangeable.
- Say what the assignment concerns and send agendas, names, acronyms and technical terms in advance; preparation is what separates a fluent interpretation from a laboured one.
- Book by duration and mode, and expect that long simultaneous assignments need two interpreters who relieve each other.
- Confirm equipment for simultaneous work: booths or portable systems, microphones, and a sound feed the interpreter can genuinely hear.
- For remote assignments, test the platform, the audio and the interpreter's view of the speakers before the day itself.
- Brief participants on how it will work: normal pace, one speaker at a time, and address each other rather than the interpreter.
What undermines an interpreted meeting
- Using a family member, a colleague or a child as the interpreter, which compromises impartiality and confidentiality and is discouraged in legal and medical settings.
- Overlapping speech, with people talking across each other, which makes accurate interpreting impossible.
- Reading long passages aloud at speed from a script the interpreter has never seen.
- Booking a single interpreter for a full day of simultaneous work, where fatigue predictably degrades accuracy.
- Poor audio on a video call, which is the most common reason remote interpreting fails.
- Leaving no time in the agenda for interpreting, so a meeting planned to the minute runs badly over.
What an interpreting booking is priced on
Interpreting is normally booked by time rather than by volume, in half-day or full-day blocks, because an interpreter who holds a date cannot take other work that day. The mode drives how many people are needed: consecutive work at a meeting may need one interpreter, while sustained simultaneous work generally needs two.
Around that sit the practical items: travel and time on the road for on-site assignments, equipment for simultaneous work, preparation time when there is dense material to absorb, and terms for overtime and cancellation. Rare language combinations, and any assignment needing a specific court or medical credential, draw on a much smaller pool of interpreters.
Confidentiality, impartiality and the limits of the interpreter's role
Certified interpreters work under their body's code of ethics, and confidentiality is central to it. Equally important is the boundary of the role: an interpreter conveys what is said and does not advise, advocate, explain or soften. Anything you say in the room is interpreted, so side comments to the interpreter are not private asides.
If you believe the interpreting is inadequate, raise it at the time rather than afterwards. In a proceeding that means telling the decision-maker immediately, since Charterpedia notes it is the judge's responsibility to ensure the interpreter possesses the necessary qualities. Institutions that engage interpreters directly, such as the Immigration and Refugee Board, maintain a complaints process for concerns about interpreter conduct.
Interpreters: frequently asked questions
What is the difference between an interpreter and a translator?
Interpreters work with live speech or sign; translators work with written text. Interpreting happens once, in real time, with no chance to revise, while translation allows research and a revision pass. They are separate professions with separate training and separate certification, and many practitioners do only one of them.
Do I have a right to an interpreter in court?
Section 14 of the Charter gives a party or witness in any proceedings who does not understand or speak the language of the proceedings, or who is deaf, the right to the assistance of an interpreter. Charterpedia notes that lower court decisions have found the right extends to parties and witnesses rather than to counsel or corporations.
Why do conferences need two interpreters?
Simultaneous interpreting demands sustained concentration while listening and speaking at once, and accuracy falls measurably as fatigue sets in. Pairing interpreters so they can relieve each other at intervals is standard practice for extended simultaneous assignments, and it protects the quality you are paying for.
Can I use a bilingual staff member instead of an interpreter?
Being bilingual is not the same as being able to interpret, and in sensitive settings impartiality is part of the requirement. Charterpedia describes impartiality as excluding parties, relatives and others connected to the case, which is why medical, legal and tribunal settings expect an independent interpreter rather than a colleague or relative.
How does LokalMatch help me find an interpreter?
You post the languages, date, duration and setting, and interpreters covering that combination respond to you. LokalMatch is paid by the interpreters who take the lead rather than by you, and you book and agree terms with whoever you choose. Confirm the credential relevant to your setting before the assignment.
Sources
- Department of Justice Canada — Charterpedia, section 14 (interpreter)
- Immigration and Refugee Board of Canada — Interpreters
- ATIO — Reserved titles for conference, court, community and medical interpreters
- CTTIC — Certification of interpreters through member societies
- STIBC — Certification of interpreters in British Columbia
Written by the LokalMatch editorial team. Last reviewed September 14, 2026. How we write and check our guides
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What affects the fees interpreters charge
Fees depend on the work involved and how the professional bills. We only publish fee ranges when they’re backed by real LokalMatch data or reliable sources. Until then, here’s what usually changes the fee:
- Scope and complexity of the work
- How the firm bills: hourly, per project or on a monthly retainer
- Experience of the team
- Timeline and how urgent the work is
- Ongoing support after the work is delivered
How to compare interpreters before you hire
- Ask for examples of similar work for clients like you.
- Read reviews and ask for references you can contact.
- Make sure the scope, deliverables and timeline are written down before work starts.
- Ask who will do the work: an in-house team, freelancers or subcontractors.
- Compare two or three proposals before you decide.
Questions to ask interpreters before you hire
- Have you done work like this before, and can I see examples?
- Who will work on this, and who is my main contact?
- How do you charge: hourly, per project or monthly?
- What is included, and what costs extra?
- How long is the contract, and how can either side end it?
- How will you report on progress?
- Who owns the work, files and accounts you set up for me?
Licences and registration
This kind of work is often limited to licensed or registered professionals, and the rules depend on where you are. Ask which body they’re registered with, and check their status on that body’s public register before you hire.
Guides about interpreting
- ✦
Translators guide
Translation turns written content from one language into another so that it reads as though it had been written that way in the first place.
Read guide - ✦
Certified Translators guide
A certified translation is one with a named, accountable translator behind it. The translator is certified by a professional body, and the translation is issued with their stamp or seal, their signature and a…
Read guide
Related professional services
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