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Air Conditioner Repair

Air Conditioner Repair near you

Fix an air conditioner that isn't cooling or won't turn on. Tell us about your air conditioner repair project and we’ll help you find local HVAC technicians who serve your area.

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Air conditioner repair calls tend to start on the first hot day of the year, when a system that sat idle all winter blows lukewarm air, refuses to start or trips its breaker. Most breakdowns trace back to a short list of parts, such as a capacitor, a contactor, a fan motor, a clogged condensate drain or a refrigerant leak, and a technician can often find the cause in a single visit.

A repair visit means diagnosing why the system isn't cooling, fixing or replacing the faulty part, and confirming that the unit cools, drains and cycles normally afterward. Anything involving refrigerant or the high-voltage parts inside the outdoor unit belongs to a certified technician. Releasing refrigerant is prohibited in Canada, and Natural Resources Canada stresses having leaks fixed and refrigerant recycled during service instead of simply adding more.

Some problems have a simple cause you can safely check yourself, and knowing which symptoms point to a real fault helps you describe the problem clearly when you call. This page covers the warning signs, the checks worth doing first, what happens during a service call, when a problem is urgent and how to decide between repairing and replacing an older air conditioner.

Signs your air conditioner needs repair

  • Air from the registers or the wall unit is warm or barely cool, even though the system is running.
  • Frost or ice builds up on the refrigerant lines at the outdoor unit or on the indoor coil.
  • Water pools around the furnace, drips from a ductless indoor unit or stains the ceiling below an air handler.
  • The system short cycles, starting and stopping after only a few minutes without ever cooling the house.
  • The outdoor fan doesn't spin, or the unit hums without starting.
  • You hear new noises such as buzzing, rattling, grinding or a high-pitched squeal.
  • The air conditioner's breaker trips again and again.
  • The house feels clammy and humid even when it reaches the temperature set on the thermostat.

Safe air conditioner checks before you call for repair

Many no-cooling calls turn out to be a setting, a switch or a dirty filter. The checks below need no tools and no contact with electrical or refrigerant parts. Don't open the outdoor unit's panels, don't touch the capacitor, which can hold a dangerous charge even with the power off, and never try to add refrigerant yourself.

  • Confirm the thermostat is set to cool, that the set temperature is below the room temperature and that its batteries are good.
  • Look for a tripped breaker in the electrical panel; reset it once, and if it trips again, leave it off and call a technician.
  • Make sure the disconnect switch beside the outdoor unit and the service switch at the furnace are both on.
  • Replace or clean the filter, since a clogged one starves the indoor coil of air and can make it freeze.
  • Clear leaves, grass clippings and plants from around the outdoor unit so it can breathe, and leave any cleaning inside the cabinet to a technician.
  • If you see ice, switch the cooling off or run only the fan until it thaws, because running a frozen system can damage the compressor.
  • Open the supply registers and move furniture or rugs away from the return grilles.

What happens during an air conditioner repair visit

The technician asks what you noticed, then checks the thermostat signal, the power supply and the electrical components in the outdoor unit, such as the capacitor and the contactor, which fail often. They measure the system's pressures and temperatures, check the airflow across the indoor coil and inspect the condensate drain, the drain pan and any condensate pump.

Low refrigerant always means a leak somewhere, because an air conditioner doesn't use its refrigerant up. A certified technician should find and repair the leak, recover any refrigerant that has to come out and recharge the system to the manufacturer's specification, rather than topping it up and leaving. Ask for the diagnosis in writing, including which part failed and whether refrigerant was added.

When an air conditioner problem needs urgent attention

Most air conditioner failures are uncomfortable rather than dangerous, but a few call for switching the system off right away. A burning or electrical smell, smoke, sparks at the outdoor unit or a breaker that trips as soon as you reset it point to an electrical fault. Turn the system off at the thermostat and the breaker, then call a technician, or the fire department if you see smoke or flames.

Water coming through a ceiling under an attic air handler or a ductless unit also needs quick action. Shut the system off, catch the water and move your belongings, then have the drain line, the drain pan and any condensate pump checked. During a heat wave, tell the company when you call if someone at home is elderly, very young or has a health condition.

Starting your air conditioner after a Canadian winter

A lot of repair calls could be avoided with a careful spring start-up. Remove any winter cover, look for damage from falling ice or snow without trying to straighten anything yourself, and clear away leaves and debris that collected over the winter. Some manufacturers ask that power be restored to the outdoor unit several hours before the first start so the compressor is warm, so check the owner's manual.

Test the system on a mild day before the first heat wave, when a technician can still come quickly if something is wrong. If the air conditioner fails during a heat wave anyway, close the blinds on sunny windows, spend the hottest hours in the lowest and coolest room or in a cooled public space, and check on older neighbours and anyone with health problems.

Repair or replace your air conditioner? Factors to weigh

A failed capacitor, contactor or fan motor on an air conditioner that otherwise works well is usually worth repairing. The picture changes when the compressor fails, when a coil leaks again after being repaired, or when the unit runs on an older type of refrigerant; ask the technician whether it is still readily available for your model.

  • Lean toward repair when the unit is fairly young, has been maintained and the fault is an electrical part or a clogged drain.
  • Consider replacement when the compressor fails on an older unit, since it is the heart of the system and the most involved repair.
  • Consider replacement when leaks keep coming back after repairs.
  • Consider replacement if the system never cooled the house well, which can point to a sizing or duct problem that a properly sized new unit would solve.
  • Consider a heat pump if you would be replacing the outdoor unit anyway and want efficient heating as well.
  • Ask whether the indoor coil should be replaced along with the outdoor unit, since mismatched components can hurt performance and may affect the warranty.

Air Conditioner Repair: frequently asked questions

Why is my air conditioner running but not cooling?

Start with the filter, the thermostat setting and the space around the outdoor unit. If those are fine, the cause is often a failed capacitor that keeps the outdoor fan or compressor from running, a frozen coil or low refrigerant from a leak, all of which need a technician.

Why is there ice on my air conditioner lines?

Ice usually means too little airflow over the indoor coil, from a dirty filter, closed registers or a weak blower, or too little refrigerant. Turn the cooling off, let the ice melt and replace the filter. If the ice comes back, call a technician to check the blower and look for a leak.

Can I recharge my air conditioner's refrigerant myself?

No. Only a certified person may service an air-conditioning system or handle its refrigerant, and releasing refrigerant is prohibited. A low charge also means there is a leak, so adding refrigerant without fixing it only delays the next breakdown.

Why does my air conditioner turn on and off so often?

Short cycling can come from a unit that is too big for the house, a thermostat in direct sun or near a supply register, a frozen coil, low refrigerant or an electrical fault. Check the filter and the thermostat's location first; if it continues, have it diagnosed, since constant restarts wear out the compressor.

Why is my ductless air conditioner leaking water inside?

The most common causes are a clogged drain line, an indoor unit that is no longer level, or a dirty filter that lets the coil freeze and then drip as it thaws. Clean the filter, then have a technician clear the drain and check the unit's slope.

How often should an air conditioner be serviced?

Natural Resources Canada recommends an annual service just before the cooling season, along with regular filter cleaning. If cleaning the filter and coil doesn't bring back normal cooling, it advises calling a qualified service contractor rather than continuing to troubleshoot.

Sources

  1. Natural Resources Canada: Air conditioning your home
  2. Environment and Climate Change Canada: Federal Halocarbon Regulations information

Written by the LokalMatch editorial team. Last reviewed September 10, 2026.

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What affects the cost of air conditioner repair

Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:

  • Type of system and fuel source
  • Size and efficiency of the equipment
  • Condition of the existing ductwork and venting
  • Electrical or gas line changes
  • Access to the furnace room, attic or outdoor unit location
  • Removal and disposal of the old equipment
  • Emergency or after-hours service

How to compare HVAC technicians before you hire

  • Hire a technician who is licensed for heating, cooling and gas work in your province.
  • For a new system, ask for a load calculation for your home rather than a size based on the old unit.
  • Get written quotes that list the equipment, ductwork changes, removal of the old unit and any electrical work.
  • Ask how they handle service calls and repairs after installation, including in the middle of winter.
  • Compare the full scope of each quote, not only the equipment on it.

Questions to ask HVAC technicians before you hire

  • Are you licensed for this type of heating, cooling or gas work in my province?
  • How did you decide what size of system my home needs?
  • Does this installation need a permit, and will you take care of it?
  • What does the manufacturer's warranty cover, and what does your labour warranty cover?
  • Will you need to change the ductwork, venting or electrical to make this work?
  • Do you offer maintenance plans, and what do they include?
  • How quickly can you respond if the system stops working?

When to call a pro for air conditioner repair

  • If you smell gas, leave the home and call your gas utility's emergency line from outside.
  • If a carbon monoxide alarm goes off, get everyone outside and call emergency services.
  • No heat in cold weather, or a furnace that keeps shutting off
  • Unusual noises, burning smells or a big jump in energy use

Air conditioner repair permits and local rules

Some air conditioner repair work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.

Permits and licensing

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