Transactions, card payments and invoices

Every change to your balance is listed with its date, a description, the amount and your balance afterwards. That includes credit purchases, lead connections, refunds and any adjustments made by our team.

Each credit purchase is listed with its status: pending while Stripe confirms it, paid, failed or refunded. A failed or cancelled checkout doesn't add credit, and you aren't charged for a checkout you cancel.

Issued invoices appear in Billing with their number, period, total and status. If none are listed, no invoice has been issued for your account yet.

The Spend figure on your dashboard overview is your lead purchases minus refunds. We only show numbers from your own activity on LokalMatch, and we don't estimate revenue or return on investment.

Amounts are shown in the currency of your balance, and leads can only be paid from a balance in the same currency. For pros in Canada, that's Canadian dollars.

Write to pros@lokalmatch.com from your login email. Never send card numbers by email.