Appliance Installation
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Appliance installation is the step between the delivery truck and a machine that runs safely: setting a new range, wall oven, dishwasher, washer, dryer or refrigerator in place, connecting it to the power, water, drain, vent or gas it needs, levelling and securing it, and testing it before the old unit leaves. Many retailers deliver and hook up in one visit, but what they will and won't connect varies, and the gaps tend to fall on the connections that need a licensed trade.
The appliance itself is rarely the hard part. Trouble comes from what it connects to: a shut-off valve that won't close, a dryer vent crushed behind the machine, a range with no anti-tip bracket, an outlet that doesn't match the new cord, or a gas connection someone reused because it was already there. Settling those details before delivery day avoids a second visit and an appliance sitting unconnected in the middle of the kitchen.
This page covers planning, each appliance's hookups, who may connect gas and wiring, water lines and shut-offs, dryer venting, anti-tip brackets, final checks and haul-away.
Planning an appliance installation: measurements, access, what's included and haul-away
Haul-away needs the old unit disconnected and ready when the truck arrives. A refrigerator or freezer still holds refrigerant that a qualified person has to recover before it's dismantled, so ask how the retailer or hauler handles it. If you're setting an appliance out yourself, check your municipality's rules for large items; the City of Toronto asks residents to remove the doors from refrigerators, ovens and other appliances first.
- Compare the opening with the installation dimensions in the specifications, which add room for hoses, cords, vents and door swing to the cabinet size.
- Measure the way in, including doorways, stair turns and the space needed to pivot a fridge or range around a corner, and ask whether doors or handles come off for delivery.
- Look behind the old appliance: the outlet type, whether a range or wall oven is hard-wired, where the water and gas valves are, and whether they actually open and close.
- Confirm in writing what the installation includes, such as new hoses, a power cord, a dryer vent connector, the anti-tip bracket and removal of the old unit.
- Ask whether the crew will connect gas, and if not, book a licensed gas technician for the same day.
Hookups by appliance: ranges, wall ovens, dishwashers, washers, dryers and fridges
- Electric ranges and dryers use a heavy-duty cord and plug that must match the outlet, and some models ship without a cord, so the old one may not fit the new appliance.
- Wall ovens are usually hard-wired into a junction box and screwed into a cabinet cut-out, so both the cut-out and the electrical connection have to suit the new model.
- Dishwashers connect to a hot water supply, the sink drain and power, then get fastened to the counter or cabinet sides so they can't tip forward when the door drops with a loaded rack.
- Washers need hot and cold supply hoses, a drain hose into a standpipe or laundry tub, a level floor and, on a new front-loader, removal of the shipping bolts that lock the drum for transport.
- Dryers need their power or gas connection plus a vent connector to the outdoors, unless they are condensing or heat pump models built to run without one.
- Refrigerators with an ice maker or dispenser need a water line and shut-off valve behind them, and one that was laid down in transit may need to stand upright for the time the manual gives before it's plugged in.
Gas and electrical hookups: what the installer does and what needs a licensed trade
Connecting a gas range, cooktop, wall oven or dryer is gas work even when a connector and valve are already in place, since the connection has to be made with the right fittings and tested for leaks. In Ontario, TSSA says only registered fuels contractors are legally authorized to do fuels-related work, and in Quebec the RBQ requires a gas licence for contractors, whose workers hold an Emploi-Québec certificate of competence. A crew without those credentials should leave a gas appliance disconnected with the supply valve closed, and a propane conversion kit is also a gas technician's job. If you smell gas at any point, leave and call the gas utility or 911 from outside.
Plugging an appliance into a matching outlet is part of installation. A new outlet, a new circuit, a hard-wired connection to new wiring or a switch from gas to electric cooking is electrical work: the Electrical Safety Authority tells Ontario homeowners to hire a licensed electrical contractor for permanent wiring and outlets, and in Quebec the CMEQ says no one may do electrical work of any kind for others without being a licensed electrical contractor. Health Canada warns never to remove the third prong of a plug, because the ground prong reduces the risk of electric shock, so a cord that doesn't match the outlet calls for an electrician, not an adapter.
Water supply lines, shut-off valves and drain hoses for new appliances
Every water connection stays under pressure day and night, so the valves and lines deserve as much attention as the appliance. Before connecting anything, the installer should confirm that each shut-off valve closes fully and doesn't drip at the stem. A valve that is seized or weeping is better replaced by a plumber before the new machine goes in.
- Use the new hoses and supply line that come with the appliance, or the ones its instructions specify, rather than reconnecting the old ones.
- Leave enough slack and clearance that washer hoses and fridge water lines don't kink or crush when the appliance is pushed back.
- Route a dishwasher's drain hose as its instructions show, with the high loop or air gap your local plumbing rules call for.
- After the first fill or cycle, run a dry paper towel around every fitting, and check again the next day, since slow drips take time to show.
- A new supply line, a relocated drain, a new valve or a fridge water line run from scratch is work for a licensed plumber.
Dryer vent connections at installation: crushed ducts and the wrong materials
A new dryer is often pushed back onto the old vent connector, flattening it where nobody can see. Toronto Fire Services recommends rigid or flexible metal ducting and warns that plastic and metal foil ducts kink, sag and crush more easily, which traps lint; it also advises the straightest, most direct path outdoors. Installation is the time to replace a foil or plastic connector, confirm the wall duct is clear and check that the outdoor flap opens while the dryer runs. On a gas dryer the vent also carries combustion gases, so a loose connector is a carbon monoxide risk as well as a fire risk.
Anti-tip brackets for ranges and securing built-in appliances
A freestanding range can pitch forward if someone leans on the open oven door or a child climbs on it, bringing hot pots down too. The anti-tip bracket shipped with the range, fastened to the floor or wall so it catches a rear leg, prevents that, and fitting it is part of a proper installation, not an optional extra. Health Canada recommends anti-tip devices, warns that improperly assembled furniture and appliances aren't safe to use, and advises regularly checking that appliances are stable and secure.
- Ask the installer to show you that the rear leg is engaged in the bracket once the range is pushed back.
- A wall oven or built-in microwave should be screwed into its cabinet, and a dishwasher fastened by its brackets, before the job is called done.
- A stacked washer and dryer needs the stacking kit made for that pair.
Checks before the installers leave: signs an appliance wasn't hooked up right
- The appliance rocks or sits out of level, which makes washers walk, dishwashers leak at the door and fridge doors drift open.
- Water appears at a fitting during the first fill or cycle.
- A new front-loader shakes violently on its first spin, a sign the shipping bolts may still be in place.
- A new dryer takes far longer than expected to dry a load, pointing to a crushed or blocked vent.
- A gas burner flame is yellow or lifting, or there's any smell of gas near the connection.
- Nobody can show you the anti-tip bracket behind the range, or the manual and installation instructions weren't left with you.
Appliance Installation: frequently asked questions
Will the delivery crew hook up my gas range or dryer?
Only if they're qualified to. Gas connections are regulated work for a registered fuels contractor in Ontario or a licensed gas contractor in Quebec, so ask when you buy and book a gas technician if the crew won't connect it.
Can I reuse my old dishwasher or washer hoses?
It's better to use the new ones supplied with the appliance or specified in its instructions. Old hoses can age in ways you can't see, and moving them strains the fittings.
Why won't my new range or dryer plug into the old outlet?
Heavy-duty cords and receptacles come in different configurations, and some appliances ship without a cord. The installer can fit a cord that matches the existing outlet if the appliance allows it; changing the outlet is an electrician's job.
How long should a new fridge stand before I plug it in?
Check the manual. If the fridge was laid down or tilted steeply during delivery, many manufacturers ask you to leave it upright for a set time before switching it on, and the instructions give that time for your model.
Sources
- TSSA: Authorized heating fuel contractors (Ontario)
- RBQ: Gas work licence
- Enbridge Gas: Smell natural gas? (Ontario)
- Electrical Safety Authority: Indoor safety
- CMEQ: A licence is mandatory
- Health Canada: Electrical product safety
- City of Toronto: Clothes dryers fire safety
- Health Canada: Furniture, appliance and television tip-overs
- City of Toronto: Oversized and metal items
Written by the LokalMatch editorial team. Last reviewed September 10, 2026.
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Ontario
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What affects the cost of appliance installation
Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:
- Type and make of appliance
- The part that has failed and whether it's in stock
- Diagnostic or service call fee
- Built-in or hard-to-reach installation
- Gas, water or venting connections
- Same-day or after-hours service
How to compare appliance installers before you hire
- Choose a technician who services your type and make of appliance, and ask whether they carry common parts.
- Ask what the diagnostic or service call fee is and whether it's applied to the repair.
- For gas stoves, dryers or other gas appliances, use a technician licensed for gas work in your province.
- Ask for the repair estimate before any work starts, so you can decide whether it's worth repairing.
- Check what the warranty covers on parts and labour after the repair.
Questions to ask appliance installers before you hire
- Do you service this type and make of appliance?
- What is your diagnostic or service call fee, and is it credited toward the repair?
- Is it worth repairing, given the appliance's age and condition?
- Will you need to order parts, and how long will that take?
- Are you licensed for gas appliance work in my province?
- What warranty do you give on parts and labour?
When to call a pro for appliance installation
- If you smell gas near a stove or dryer, leave the home and call your gas utility's emergency line from outside.
- An appliance that sparks, smells like burning or trips the breaker: unplug it only if it's safe to do so and call a technician.
- A washer or dishwasher that leaks onto the floor
Appliance installation permits and local rules
Some appliance installation work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.
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