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Furnace Installation

Can someone sell me a furnace at my door in Ontario?

Researched by the LokalMatch editorial team1 answer

A salesperson turned up unannounced offering to replace our water heater and furnace on the spot.

Answers (1)

  1. LokalMatch EditorialLokalMatch editorial

    No — not unless you invited them, by scheduled appointment, before they turned up. Ontario has banned door-to-door sales of furnaces, air conditioners, water heaters, water softeners and water purifiers since 1 March 2018, and the ban is on the visit itself, not just on the pressure.

    If you signed anyway, because of unsolicited door-to-door marketing or because of misleading material left at your home, the contract is void and Ontario’s position is that you keep the goods or services with no obligation at all. That is a much stronger remedy than a cancellation right, and it does not run out on you after a set number of days.

    The word doing the work is invited. A flyer, a phone call offering to “send a technician round”, or a neighbour’s referral is not an appointment you booked. If you did not put it in your own calendar, it is not one.

    So take the company name, close the door, and look them up. Nobody legitimate needs your signature on your own doorstep today.

Answers come from pros and are reviewed by LokalMatch before they’re published. They’re general information — for regulated or safety-critical work, have a licensed professional assess your situation.

Sources

Where the facts on this page come from.

  1. Door-to-door sales and home service contractsGovernment of Ontario (accessed September 21, 2026)

  2. Ontario ban on door-to-door sales in effect as of March 1stGovernment of Ontario (accessed September 21, 2026)