Audio & Video Installation
Audio & Video Installation near you
Audio-video installation is the everyday version of the work: a television on a wall, speakers that do not sit on the floor, an aerial or a dish that works in this part of the country, cables routed where nobody can see them, and the whole lot arranged so one remote or one app operates it. Most British households buy it one job at a time — a new television, then a soundbar, then the realisation that the aerial has not been touched since analogue switch-off.
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The one part of it that is genuinely regulated is the thing bolted to the outside of the house. Class H of Part 1 of Schedule 2 to the Town and Country Planning (General Permitted Development) (England) Order 2015 gives permitted development rights for the installation, alteration or replacement of a microwave antenna on a dwellinghouse or within its curtilage, and sets the limits that most people exceed without realising: no more than two antennas, size caps on each, a cubic capacity limit, rules about chimneys and roofs, and tighter rules on land in a conservation area.
The rest of the job is practical rather than legal, and that is where most of the money is lost or saved. A wall fixing that has gone into dot-and-dab plasterboard rather than into masonry behind it, a cable route that leaves no spare capacity, or an aerial fitted from a ladder by somebody with no plan for getting back down safely are all avoidable and all common.
What an AV installer actually does in a British house
- Wall-mounting televisions, which is mostly a question of what the wall is made of and where the cables and sockets end up.
- Soundbars, stereo pairs and in-ceiling or in-wall speakers, each of which needs a cable route decided before anything is fixed.
- Aerials and satellite dishes: siting, alignment, replacing perished cable and splitting a signal to more than one room.
- Distributing sources around the house, so one box feeds several rooms rather than every room having its own.
- Consolidating control, which is the part households value most and which is usually the least well specified in a quotation.
- Making good: filling chases, replacing faceplates and leaving the room as it was found, which separates a trade job from a favour.
Class H: how many antennas you may fit, and how big
Class H of Part 1 of Schedule 2 to the Town and Country Planning (General Permitted Development) (England) Order 2015 permits the installation, alteration or replacement of a microwave antenna on a dwellinghouse or within the curtilage of a dwellinghouse, subject to limits. Development is not permitted where it would result in more than two antennas on the property, or where a single antenna exceeds one metre in any linear dimension. Where two are installed, the Planning Portal's guidance for a house or building up to fifteen metres high explains that one may be up to one hundred centimetres in any linear dimension and the other up to sixty centimetres.
Three further limits catch people out. The cubic capacity of any individual antenna must not exceed thirty-five litres. An antenna on a chimney must not exceed sixty centimetres in any linear dimension and must not protrude above the chimney. And on a roof without a chimney stack, the antenna must not exceed the height of the highest part of the roof. The Planning Portal adds that linear dimension is measured in a straight line from the edge of the antenna to the opposite edge, counting only the antenna itself and not the brackets or mounts needed to fix it.
On land in a conservation area and comparable designated land, the rights are narrower: an antenna must not be installed where it would be visible from a highway, a waterway or a building over fifteen metres tall. Class H also does not apply to a dwellinghouse created under the permitted development rights in Part 20. The Order is an English instrument — Scotland, Wales and Northern Ireland each have their own permitted development regimes — so check with your own planning authority if you are outside England, and check anyway if the property is a flat, where the rules differ again.
Listed buildings: no permitted development to fall back on
Class H is a planning permission. It is not a listed building consent, and the two are entirely separate questions, which is where AV work on a period house most often goes wrong. Section 7 of the Planning (Listed Buildings and Conservation Areas) Act 1990 restricts alteration that would affect a listed building's character as one of special architectural or historic interest unless the works are authorised under section 8, and it draws no line between the outside and the inside. A dish on a front elevation, a mast bracket driven into a stone parapet, a cable chased through historic lath and plaster and a bracket screwed through a moulded cornice are all candidates.
What makes this worth pausing over is the penalty. Under section 9 the consequence of getting it wrong is criminal, not a retrospective application: up to six months' imprisonment or a fine on summary conviction, and up to two years or a fine on indictment, with the court expressly directed to consider any financial benefit that has accrued or looks likely to accrue. The narrow defence for urgently necessary safety, health or preservation works requires the work to have been the minimum immediately necessary and written notice to have gone to the local planning authority as soon as reasonably practicable — which does not describe a television installation. The Act covers England and Wales; Scotland and Northern Ireland legislate separately. If the building is listed, get the consent question settled before a date is booked.
Working at height: whose duty it is when someone is on your roof
Aerial and dish work is work at height, and the Work at Height Regulations 2005 define that more broadly than people expect. Regulation 2 defines work at height as work in any place, including a place at or below ground level, and obtaining access to or egress from such place while at work, except by a staircase in a permanent workplace, where a person could fall a distance liable to cause personal injury. There is no minimum height written into the definition.
Regulation 3 sets out who carries the duties. The requirements imposed on an employer apply in relation to work by an employee, or by any other person under his control, to the extent of his control; they also apply to a self-employed person in relation to his own work and to work by persons under his control, and to any other person in relation to work by a person under his control, to the extent of that control. In practice that means the contractor you engage carries the duty for how the work is done, and a sole trader working alone on your roof carries it for himself.
The homeowner's part is simpler and still worth taking seriously: do not ask for the corner-cutting. Do not press for the job to be done from a ladder because scaffolding or a tower would cost more or take longer, do not leave a contractor to find their own way onto a roof you know is fragile, and never go up yourself to save a call-out. Roof and aerial falls are among the accidents that end badly, and the equipment at stake is a television aerial.
Fixings and cable routes: the questions to settle before the drill
Ask what the wall is. A television bracket into dot-and-dab plasterboard is the single most common failure in this trade: the board is fixed to the masonry with adhesive dabs, so a fixing that grips only the board has a cavity behind it and a heavy screen hanging off it. The right answer is a fixing that reaches the masonry, and knowing that requires someone to check rather than assume.
Then settle the cables. Where do they run, how are they concealed, and is there spare capacity for the next device? A chase with a conduit in it costs very little more than a chase with a single cable in it, and it is the difference between an upgrade in three years being a morning's work and being another round of plastering. Ask where the sockets end up too, because a beautifully flush television with a visible extension lead beneath it is a job half done.
Finally, agree the making good in writing. Filling, sanding and matching paint after a chase is real work, and quotations differ far more on whether it is included than on the bracket.
Why the picture or the sound is bad, and what it is usually not
- Perished or badly terminated aerial downlead, which is the cause of a great many faults blamed on the aerial itself.
- A signal split too many ways without amplification, or amplified so hard that it overloads instead.
- An aerial pointed at the wrong transmitter after somebody turned it to fix a different problem years ago.
- Cheap or excessively long HDMI runs, which fail at higher resolutions while working perfectly at lower ones.
- Speakers placed for furniture rather than for listening, which no amount of equipment upgrade compensates for.
- Everything in the house passing through one poorly ventilated cupboard, where kit overheats and drops out in the evening.
The bits that need looking at every few years
External aerial and dish hardware weathers, and the failures are boringly predictable: corroded clamps, a mast bracket rusting into a wall, perished cable at the point where it enters the loft, and a connector that has been letting water in for a year. A visual check from the ground after a bad winter, and a proper look whenever scaffolding is up for something else, saves most emergency call-outs.
Inside, the maintenance is ventilation and cable management. Cupboards fill up, a new device gets added on top of the last one, and the stack gets hotter every year. And keep a note of what is connected to which input on what, because the person who knows that is almost never the person standing in front of the television when it stops working.
What drives an audio-video installation quote, and how LokalMatch fits in
A wall mount on a stud wall in a modern house and the same mount on a solid Victorian chimney breast are different jobs, and the wall is the first thing that moves a quotation. After that: how far cables run and whether they are surface-trunked or chased in, how many rooms are being fed, whether any external work is involved and what access it needs, whether making good and decoration are included, and whether the installer is configuring control as well as fixing hardware. External aerial work needs safe access arranged, and that is a cost in its own right rather than something to be squeezed.
LokalMatch exists to make the introduction. Tell it what you want installed and what the walls are, once, with your postcode, and AV installers covering your area contact you directly. Homeowners are not charged; pros pay for the requests they receive. LokalMatch does not do the installing, does not set prices and does not vet, rank or recommend the businesses that respond, so ask each of them about fixings, cable routes and making good before you compare the totals.
Audio & Video Installation: frequently asked questions
How many satellite dishes or antennas can I have without planning permission?
In England, Class H of Part 1 of Schedule 2 to the General Permitted Development Order 2015 allows up to two antennas on a dwellinghouse. A single antenna must not exceed one metre in any linear dimension; where there are two, the Planning Portal explains one may be up to one hundred centimetres and the other up to sixty. Each is limited to thirty-five litres cubic capacity, a chimney-mounted antenna must not exceed sixty centimetres or protrude above the chimney, and on a chimney-less roof it must not exceed the height of the highest part of the roof.
What is different in a conservation area?
The rights are narrower. On land in a conservation area and comparable designated land, Class H does not permit an antenna installed where it would be visible from a highway, a waterway, or a building over fifteen metres tall. That usually pushes the dish to a rear elevation or a position below the roofline. If the building is also listed, listed building consent is a separate requirement on top, and permitted development rights do not substitute for it.
Do these antenna rules apply across the UK?
No. The Town and Country Planning (General Permitted Development) (England) Order 2015 is an English instrument. Scotland, Wales and Northern Ireland each have their own permitted development regimes with their own limits, and the rules for flats differ from those for houses everywhere. Check with your own planning authority before assuming the two-antenna limits described here apply to your property.
Is my wall strong enough for a large television?
That depends on what it is, and it is worth making the installer check rather than assume. The frequent failure is dot-and-dab plasterboard, where boards are stuck to masonry with adhesive dabs and a fixing into the board alone leaves a void behind it. The fixing needs to reach the masonry. Stud walls need the bracket on the studs, not between them, and some modern partitions need a spreader plate or extra noggins added first.
Who is responsible for safety when someone works on my roof?
The person doing or controlling the work. Under regulation 3 of the Work at Height Regulations 2005, the duties fall on employers in relation to employees and anyone under their control to the extent of that control, on self-employed people in relation to their own work, and on anyone else in relation to work by a person under their control. Regulation 2 defines work at height broadly and sets no minimum height. Your part is not pressing for shortcuts on access, and not going up there yourself.
My picture keeps breaking up. Is it the aerial?
Often it is the cable rather than the aerial. Perished or poorly terminated downlead, water in a connector, a signal split to too many rooms without amplification, or an amplifier driven so hard it overloads all produce the same symptom. An installer should test the signal at the aerial and at the outlet before selling you a new aerial, and should be able to say which transmitter you are pointed at.
Sources
- Town and Country Planning (General Permitted Development) (England) Order 2015, Schedule 2, Part 1 (Class H: microwave antenna)
- Planning Portal: satellite, TV and radio antenna on houses and buildings up to 15 metres high
- Planning (Listed Buildings and Conservation Areas) Act 1990, section 7
- Planning (Listed Buildings and Conservation Areas) Act 1990, section 9: offences
- Work at Height Regulations 2005, regulation 2: interpretation
- Work at Height Regulations 2005, regulation 3: application
- HSE: working at height
Written by the LokalMatch editorial team. Last reviewed 21 September 2026. How we write and check our guides
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What affects the cost of audio and video
Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:
- Number of cameras, sensors or devices
- Wired or wireless installation
- Monitoring and subscription fees
- Running cables through finished walls or ceilings
- Size and layout of the home
- Integration with other smart home or network equipment
How to compare AV installers before you hire
- Choose an installer who looks at your home in person and explains where cameras, sensors or access points should go.
- Ask whether monitoring is included, whether it's optional and what the contract length and cancellation terms are.
- Find out whether you'll own the equipment or lease it, and whether it works with other systems.
- For hardwired systems, make sure any electrical work is done by a licensed electrician.
- Ask how they'll set up passwords, apps and network security, and make sure you get the admin access.
Questions to ask AV installers before you hire
- Will I own the equipment, or is it leased or tied to a contract?
- Is monitoring required, and what are the cancellation terms?
- Where will the cameras point, and will they capture my neighbours' property?
- Who will have access to the video and the account?
- Will this work with my existing Wi-Fi, locks or smart home devices?
- What warranty covers the equipment and the installation?
Audio and video permits and local rules
Some audio and video work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.
Permits and licensingGuides about audio and video
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