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The UK has deliberately not passed a single artificial intelligence act. The government's pro-innovation white paper sets out a framework delivered through existing regulators rather than a new one, built on five cross-sectoral principles: safety, security and robustness; appropriate transparency and explainability; fairness; accountability and governance; and contestability and redress. The framework started on a non-statutory footing, with the government saying it did not intend to introduce legislation immediately.
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That means there is no AI licence to check and no AI regulator to complain to. The rules that actually bind an AI project in the UK are the ones that already applied to the data it uses. The ICO has published detailed guidance on AI and data protection, restructured around the data protection principles, and separate guidance with the Alan Turing Institute on explaining decisions made with AI.
So the useful questions for an AI consultant are not about model architecture. They are about the lawful basis for the data, whether an impact assessment is needed, what a person can do when the system gets it wrong, and what leaves your organisation when a prompt is sent to somebody else's model.
What AI consultants are actually engaged to do
- Opportunity assessment: working through processes to find the ones where automation is worth the effort, and rejecting the ones where it is not.
- Proof of concept: building a small working example against real data to test whether the accuracy is good enough to be useful.
- Integration: connecting a model to the systems where the work happens, which is usually where most of the effort sits.
- Governance: documenting the lawful basis, the impact assessment, the human review route and the records the ICO would expect to see.
- Evaluation: defining how the system is measured before it is deployed, and setting the threshold at which it is withdrawn.
- Training and adoption: changing how people work, without which a functioning system still produces nothing.
The UK's approach: existing regulators, five principles, no AI act
The white paper explicitly rejects creating a dedicated AI regulator, relying instead on existing sector regulators applying the cross-sectoral principles within their remits. It names the Information Commissioner's Office, the Financial Conduct Authority, the Medicines and Healthcare products Regulatory Agency and the Equality and Human Rights Commission among them.
For most organisations this is practical news rather than an abstraction. If you use AI to make decisions about people, the ICO is your regulator. If you use it in financial services, the FCA's rules already apply. If the output could disadvantage people with a protected characteristic, the Equality Act framework applies and the EHRC is involved. A consultant proposing an AI governance programme that does not name which regulators cover your use is selling a template.
Lawful basis, impact assessments and data minimisation
The ICO's AI and data protection guidance is organised around the data protection principles and covers accountability and governance, transparency, lawfulness, accuracy and statistical accuracy, fairness, automated decision-making, security and data minimisation, and individual rights. It also addresses the harder questions specific to AI, including inferences, affinity groups and special category data.
An impact assessment is frequently required rather than optional. The ICO lists the use of innovative technology, including artificial intelligence and machine learning, among the processing types likely to need a DPIA, alongside large-scale profiling, automated decisions that deny someone a service, invisible processing where data was obtained indirectly, and data matched from multiple sources. Training an AI system usually ticks at least two of those.
Data minimisation is the principle AI projects breach most casually, because the instinct is to collect everything in case the model needs it. The ICO treats minimisation and security as a standalone subject within its AI guidance, and the discipline of justifying each field is a good early test of whether a consultant has done this before.
Automated decisions, human review and explaining the outcome
Article 22 of the UK GDPR deals with solely automated decisions producing legal or similarly significant effects, and the ICO's AI guidance gives it a dedicated chapter on the safeguards that apply. The word solely does the work. Human review only takes a decision outside that category if the reviewer is competent, has the authority to change the outcome, and actually considers the case rather than approving a recommendation by reflex.
Explanation is the paired obligation. The ICO and the Alan Turing Institute jointly produced guidance on explaining decisions made with artificial intelligence, covering how to build systems that can extract the information needed for different kinds of explanation and which organisational roles and procedures support it. If a consultant proposes a model whose outputs nobody can explain to the person affected, that is a design decision with consequences, and it should be taken deliberately rather than discovered after the first complaint.
Getting from a demonstration to something in production
- Define success as a measurable outcome before building anything, including the accuracy level below which the system is not worth deploying.
- Run the proof of concept on real, messy data rather than a curated sample, because data quality is what usually decides the result.
- Complete the impact assessment during design, not after launch, so the findings can still change the design.
- Keep a person in the loop for the first live period with authority to overrule the system, and log how often they do.
- Agree monitoring for drift, a review interval and a written trigger for withdrawing the system if performance degrades.
What leaves your organisation when you use somebody else's model
Sending a prompt to a hosted model is a transfer of whatever is in the prompt. Read the vendor terms for three specific things: whether your inputs are used to train the vendor's models, how long the inputs are retained, and where they are processed. If the answer to the last one is outside the UK, the international transfer rules apply and you need adequacy regulations or an appropriate safeguard with a transfer risk assessment.
Staff pasting customer information into consumer AI tools is the version of this problem that arrives without a project. It is worth writing an internal position on which tools are approved and what may be put into them, because the alternative is that the policy is set by whoever has the most enthusiasm and the fewest doubts.
Buying an AI feature compared with building one
Most organisations get more from switching on AI features inside software they already run than from a bespoke model. The vendor has done the integration, the security review is about one supplier rather than a stack, and the feature improves without a project. The limit is that you cannot change what it does, and the data protection questions remain yours as controller even though the vendor built it.
A bespoke build is justified when the task is specific to your organisation, when you hold data nobody else has, and when you have somewhere to put the output. It is a longer commitment than the demonstration suggests: models need monitoring, retraining and someone who owns them. Ask any consultant recommending a build what the second year looks like, in staff time rather than in licence terms.
AI Consultants: frequently asked questions
Does the UK have an AI law we need to comply with?
Not a single AI act. The government's pro-innovation white paper sets out a framework delivered by existing regulators against five cross-sectoral principles, and the framework was launched on a non-statutory basis with no immediate new legislation. What binds you is the law that already applies to your activity, above all UK GDPR where personal data is involved, plus sector rules from regulators such as the FCA or the MHRA.
Do we need a DPIA before using AI?
Usually yes where personal data is involved. The ICO lists the use of innovative technology, including artificial intelligence and machine learning, among the processing operations likely to require a DPIA, and the requirement applies where processing is likely to result in a high risk to people's rights and freedoms. Large-scale profiling, automated decisions that deny a service, and combining data from multiple sources are separate triggers that AI projects often meet as well.
Can an AI system make decisions about customers on its own?
Article 22 of the UK GDPR restricts solely automated decisions that produce legal or similarly significant effects, and the ICO's AI guidance sets out the safeguards. A human review only takes the decision outside that restriction if the reviewer is competent, has authority to change the outcome and genuinely considers the individual case. A reviewer who approves every recommendation is not meaningful oversight.
How do we explain a decision a model made?
The ICO and the Alan Turing Institute published joint guidance on explaining decisions made with artificial intelligence, which covers building systems capable of producing the information different explanations need and the organisational roles and procedures around them. The practical implication is that explainability is designed in. Retrofitting an explanation to a model chosen for accuracy alone is much harder than choosing a model you can explain.
Is it safe to put company information into a hosted AI tool?
It depends entirely on that tool's terms, and those terms differ sharply between consumer and business versions of the same product. Check whether inputs are used for training, how long they are retained and where they are processed, and treat processing outside the UK as a restricted transfer needing adequacy regulations or an appropriate safeguard. Set an internal policy on approved tools before staff set one by habit.
Sources
Written by the LokalMatch editorial team. Last reviewed 22 September 2026. How we write and check our guides
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What affects the fees AI consultants charge
Fees depend on the work involved and how the professional bills. We only publish fee ranges when they’re backed by real LokalMatch data or reliable sources. Until then, here’s what usually changes the fee:
- Scope and complexity of the work
- How the firm bills: hourly, per project or on a monthly retainer
- Experience of the team
- Timeline and how urgent the work is
- Ongoing support after the work is delivered
How to compare AI consultants before you hire
- Ask for examples of similar work for clients like you.
- Read reviews and ask for references you can contact.
- Make sure the scope, deliverables and timeline are written down before work starts.
- Ask who will do the work: an in-house team, freelancers or subcontractors.
- Compare two or three proposals before you decide.
Questions to ask AI consultants before you hire
- Have you done work like this before, and can I see examples?
- Who will work on this, and who is my main contact?
- How do you charge: hourly, per project or monthly?
- What is included, and what costs extra?
- How long is the contract, and how can either side end it?
- How will you report on progress?
- Who owns the work, files and accounts you set up for me?
Licences and registration
This kind of work is often limited to licensed or registered professionals, and the rules depend on where you are. Ask which body they’re registered with, and check their status on that body’s public register before you hire.
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