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Accessibility Renovations

Accessibility Renovations near you

An accessibility renovation changes an existing home so that the person living in it can get in, move around and use the bathroom, kitchen and bedroom safely. In practice that usually means a step-free way in, a shower without a hob, doorways and circulation that suit a walker or a wheelchair, grabrails fixed to something solid, and lighting and contrast that help someone with low vision. Most of the work is ordinary building work done to a specification set by how one particular person actually moves.

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Australia does now have a national design specification for this, but it applies to new houses rather than to yours. The National Construction Code introduced livable housing design provisions for new Class 1a dwellings in its 2022 edition, referencing the ABCB's Livable Housing Design Standard, and they cover a step-free path to an entrance, a step-free entrance door, a toilet reachable on the entry level and walls built so that grabrails can be added later. Adoption is a state decision and it is not uniform: the ABCB's table records New South Wales and Western Australia as not adopting them.

Funding usually comes from a Commonwealth system rather than a state building regulator. The NDIS funds home modifications for participants, with different evidence and assessment rules for minor and complex work, and older Australians are assessed for assistive technology and home modifications through the aged care system.

What an accessibility renovation usually covers, room by room

There is no standard package. The right scope comes from an assessment of the person, the way they move and the equipment they use, and two households with the same diagnosis often need quite different work. These are the areas that come up most often.

  • Entry: a ramp or a regraded path to a step-free threshold, a landing large enough to turn on, and a door that can be operated from a seated position.
  • Bathroom: a hobless or level-entry shower, a folding or fixed seat, grabrails fixed into reinforced walls, a basin with clearance beneath it and tapware that does not need a firm grip.
  • Doorways and circulation: widening openings and reworking corridors so a walker or wheelchair can pass and turn, which often means moving a wall rather than just a door.
  • Kitchen: benchtop heights, clearance beneath a sink or cooktop, drawers instead of low cupboards, and switches and controls within reach.
  • Bedroom and transfers: clear space beside the bed, ceiling or portable hoist provision, and a path from bedroom to bathroom that works at night.
  • Lighting, contrast and surfaces: brighter and more even light, contrasting nosings and door frames, and slip-resistant floor finishes in wet areas.
  • Egress and safety: a way out in an emergency that the person can actually use, and smoke alarms they can hear or see.

The Livable Housing Design Standard, and which states have adopted it

NCC 2022 added livable housing design provisions for Class 1a buildings and for sole-occupancy units in Class 2 buildings, with the detail set out in the ABCB's Livable Housing Design Standard and based on the silver level of the Livable Housing Design Guidelines. The performance requirement covers a step-free path to a dwelling entrance, a level entrance door, a sanitary compartment that can be reached and used on the ground or entry level, and walls constructed so a grabrail can be installed later without opening them up. There are limited exemptions where site conditions — a steep slope, for instance — make the access path impracticable, and the remaining requirements still apply in that case.

Adoption is where it gets complicated, because the ABCB says each state and territory decides whether and how the new provisions apply in its jurisdiction. Its adoption table for NCC 2022 records the livable housing design requirements commencing in the Northern Territory from 1 October 2023, in the Australian Capital Territory from 15 January 2024, in Victoria from 1 May 2024, and in South Australia and Tasmania from 1 October 2024, with Queensland deferred to its own Modern Homes timeline — and it records New South Wales and Western Australia as not adopting them. The NSW variation in the Code itself says the part has deliberately been left blank and does not apply in that state.

None of this obliges you to bring an existing house up to that standard. The Code applies to new building work, so a retrofit is generally assessed on what is actually being built rather than on the whole dwelling. What the Standard gives a homeowner is a well-drafted specification to borrow from, and a reason to build in wall reinforcement and step-free thresholds now even where your state does not require them. Where the work is structural — widening an opening in a load-bearing wall, changing a bathroom floor to lose the hob — the normal building approval applies, from a certifier, a registered building surveyor or your council depending on the state.

From occupational therapy assessment to finished modification

An accessibility renovation is the one kind of renovation that should start with a clinician rather than a builder. The NDIS describes the evidence it needs as coming from skilled professionals such as an occupational therapist or a home modification assessor — an occupational therapist qualified to recommend more detailed home modification supports — and the same order of operations makes sense whether or not the work is funded. The assessment defines the problem; the builder solves it.

LokalMatch fits in after that. You describe the modifications and the postcode once, and builders working in your area contact you; they pay for the requests they receive, which is how the service is funded. LokalMatch does not do the work, does not price it and does not vet, rank or recommend anyone. The NDIS is explicit that you are responsible for checking your provider has the right credentials, and for confirming with your builder that they have the right qualifications, registration and insurance before the work starts.

  • Assessment by an occupational therapist or home modification assessor, describing what the person needs to be able to do rather than which product to buy.
  • Written agreement from the legal owner of the home, which the NDIS requires before it will fund modifications and which matters just as much in a rental.
  • Design and, for structural work, an engineer; on complex modifications the NDIS expects input from a building construction practitioner independent of the builder, architect or engineer.
  • Quotes from builders on a defined scope, and the licence and insurance checks that go with any residential building contract in your state.
  • Building approval where the work is structural, changes a wet area floor or alters egress.
  • Construction, with a plan for how the household will manage while the bathroom or the entry is out of action.
  • Compliance paperwork at the end — electrical, plumbing and waterproofing certificates — plus a walk-through with the therapist to confirm the modification actually works for the person.

How home modifications are funded: the NDIS and aged care

The NDIS divides home modifications into minor and complex, and the division drives the paperwork. Its guideline describes minor home modifications as straightforward, non-structural changes that carry a relatively low risk of major problems, affect only one or two areas of the home and cost less than twenty thousand dollars in total, split into a category A band under ten thousand dollars and a category B band between ten and twenty thousand dollars or involving minor modifications to a bathroom floor. Complex home modifications are usually structural or custom-built, higher risk or higher cost, and the guideline says they usually need building approvals or permissions and certification of work such as plumbing and electrical.

The examples the NDIS gives of complex work are recognisable to any builder: structural modifications to a bathroom, including changing the floor to create a stepless shower; removing or changing load-bearing walls; extensive electrical or plumbing works; permanent ramps and lifts that cost over ten thousand dollars and need building permit approval; and any work needing engineering, architecture, quantity surveying, building surveying or certification. The guideline also notes that whether a change counts as structural or non-structural can depend on which state or territory you live in.

Tenure affects funding as well as permission. The NDIS says it will consider funding modifications whether you own or rent, and gives as examples that minor modifications are likely to be value for money if you plan to stay or have a lease of at least twelve months, and complex modifications if you plan to stay or have a lease of at least three years; it may fund removal at the end of a lease if that is agreed before the work. Older Australians are assessed separately, through the aged care system's assistive technology and home modifications arrangements described on My Aged Care — check the current tiers and limits there, because they are set by the Commonwealth and change.

Grabrails, hobless showers and the work that happens behind the wall

The two items people ask for most — a grabrail and a step-free shower — are the two that most often turn out to be building work rather than fitting work. A grabrail is only as good as what it is screwed into, so a proper installation means noggings or sheet reinforcement behind the lining, positioned where the therapist says the rail should go. That is why the livable housing provisions for new homes ask for walls built to accommodate a grabrail later: it is far cheaper to put the timber in than to open the wall again.

A hobless shower is a bigger job still. Losing the step means lowering or re-forming the floor so it falls to the waste, which in most Australian houses means cutting into a slab or reworking a timber floor, and then re-waterproofing the whole wet area to the Code's requirements. The NDIS classifies exactly this — changing the floor to create a stepless shower — as a complex, structural modification. Treat any quote that proposes to achieve it without touching the floor with real caution.

  • Reinforcement behind linings at grabrail positions, set out from the assessment rather than to a standard height.
  • Floor falls and a compliant waterproofing membrane wherever a hob is removed, since the whole wet area is being rebuilt.
  • Slip-resistant tiles or sheet flooring in wet areas, chosen for wet performance rather than appearance.
  • Lever or sensor tapware and thermostatic mixing where scalding is a risk, installed by a licensed plumber.
  • Door hardware that works with a closed fist, and thresholds detailed to be level while still shedding water.
  • Structural provision for a ceiling hoist track, which has to be designed into the ceiling framing rather than added to it.
  • Contrasting colours on nosings, door frames, rails and switches, which costs almost nothing and helps most people with low vision.

Where accessibility retrofits go wrong

  • Work specified from a catalogue rather than from an assessment, so the rail is in the wrong place and the shower seat is the wrong height for the person using it.
  • A grabrail fixed to plasterboard with hollow-wall anchors, which will hold a towel and not a person.
  • A shower made step-free by building the rest of the floor up, which reduces the ceiling height and creates a new trip point at the door.
  • Waterproofing shortcuts when a hob is removed, which is the most expensive failure in the house to put right.
  • A ramp built to fit the available space rather than to a usable gradient, which is unusable for the person it was built for.
  • A widened doorway that turns out to be in a load-bearing wall, with no engineer's design and no building approval.
  • Modifications made without the owner's written agreement, which the NDIS requires before it will fund the work and which can breach a tenancy agreement.
  • A bathroom taken out of service for weeks with no plan for how the person will wash in the meantime.

Signs a home is no longer working for the person living in it

  • Getting in and out of the shower has become the most difficult part of the day, or is being avoided.
  • Furniture, door frames and benchtops are being used as handholds on the way across a room.
  • Rooms of the house have quietly gone out of use because of a step, a narrow door or a distance that is now too far.
  • A walker or wheelchair has been introduced and does not fit through the doorways or turn in the bathroom.
  • There have been falls, or near-falls, at the same spot more than once.
  • The person is sleeping in a living room because the bedroom or bathroom is no longer reachable.
  • A hospital discharge is coming up and the home has to work differently before the person can return to it.

Accessibility Renovations: frequently asked questions

Does my existing house have to meet the Livable Housing Design Standard?

No. Those provisions came into the Code in NCC 2022 for new Class 1a dwellings and new sole-occupancy units in Class 2 buildings, not as a retrofit obligation for existing homes. They are still a useful specification to design to. Adoption also varies by state: the ABCB's adoption table records them commencing in the Northern Territory, the ACT, Victoria, South Australia and Tasmania on different dates, deferred in Queensland to its own timeline, and not adopted in New South Wales or Western Australia, where the NSW variation in the Code says the relevant part has deliberately been left blank.

What is the difference between a minor and a complex home modification under the NDIS?

The NDIS guideline describes minor modifications as straightforward, non-structural changes that are relatively low risk, affect only one or two areas of the home and cost less than twenty thousand dollars, with a category A band under ten thousand dollars and a category B band from ten to twenty thousand dollars or involving minor modifications to a bathroom floor. Complex modifications are usually structural or custom-built, higher risk or higher cost, and usually need building approvals and certification of plumbing and electrical work. The guideline notes that whether a change is structural can depend on your state or territory.

Can I get funding if I rent?

Possibly, but the owner has to agree in writing. The NDIS says it needs the legal owner of your home to agree to modifications before it can fund them, and that it will consider funding whether you own or rent. It gives lease length as a factor in value for money — minor modifications where you plan to stay or have a lease of at least twelve months, complex ones where you plan to stay or have a lease of at least three years — and says it may fund removing the modification at the end of a lease if that is agreed before the work is funded.

Do I need a builder's licence check for accessibility work?

Yes, and the funder expects you to do it. The NDIS states that you are responsible for checking your provider has the right credentials and for confirming with your builder that they have the right qualifications, registration and insurance before the work is done, and it points people to their state or territory building authority to do that. The same licensing rules apply as for any residential building work: plumbing, drainage, gasfitting and electrical work is licensed whatever it costs, and building work above your state's threshold needs a licensed or registered builder.

Why is a step-free shower so much more expensive than fitting a rail?

Because removing the hob means rebuilding the floor. The floor has to be lowered or re-formed so it falls to the waste, which usually means cutting into a slab or reworking a timber floor, and then the wet area has to be waterproofed again to the Code. The NDIS classifies structural modification of a bathroom to create a stepless shower as complex work for exactly that reason. A quote that promises a step-free shower without touching the floor is worth questioning closely.

Is there funding for older people who are not NDIS participants?

Older Australians are assessed through the aged care system rather than the NDIS, and assistive technology and home modifications are funded through arrangements described on My Aged Care. The tiers, eligibility and limits are set by the Commonwealth and have changed as the home care programs have been reformed, so check the current position on My Aged Care or through an aged care assessment rather than relying on figures quoted second-hand.

Sources

  1. NCC 2022 Volume Two Part H8: Livable housing design
  2. NCC 2022 Volume Two: New South Wales variation to Part H8 Livable housing design
  3. ABCB: Livable housing
  4. ABCB: NCC 2022 state and territory adoption dates
  5. NCC: ABCB Livable Housing Design Standard
  6. NDIS: Our Guidelines - Home modifications (4 June 2025)
  7. My Aged Care: Assistive Technology and Home Modifications scheme

Written by the LokalMatch editorial team. Last reviewed 21 September 2026. How we write and check our guides

What affects the cost of accessibility renovation

Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:

  • Size and scope of the project
  • Structural changes, such as moving or removing walls
  • Plumbing, electrical and HVAC work involved
  • Finishes and materials chosen
  • Design, drawings and permits
  • Condition of the existing house once it's opened up
  • Access to the site and the timeline

How to compare renovation contractors before you hire

  • Look for a contractor who has finished projects similar in size and type to yours, and ask to see them.
  • Get a written contract with the scope, the payment schedule, the timeline and how changes will be priced.
  • Ask who will manage the job day to day and how often you'll get updates.
  • Check that they carry liability insurance and workers' compensation coverage, and that their trades are licensed where required.
  • Compare quotes on the same scope, and ask what each one leaves out.
  • For structural changes, make sure an engineer or designer is involved where needed.

Questions to ask renovation contractors before you hire

  • Who will pull the permits, and who will be there for inspections?
  • Which parts of the job will you do yourselves, and which will go to subcontractors?
  • How do you handle change orders and unexpected problems once walls are open?
  • What is the payment schedule, and what is each payment tied to?
  • Can you show me proof of liability insurance and workers' compensation coverage?
  • What warranty do you offer on your workmanship, and is it in writing?
  • Can I speak with a few of your recent clients?

Accessibility renovation permits and local rules

Some accessibility renovation work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.

Permits and licensing

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