Access Control
Access Control near you
Access control is deciding, by system rather than by key, who can open which door and when. In a house it usually means a keypad or a credential on a side gate, a garage door, a studio or a granny flat. In an apartment building it means the fobs that open the lobby, the lift and the car park, and the software behind them. In a property with staff, tenants or short-stay guests, it means being able to take access away without changing a lock.
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The design question that comes before everything else is what the door does when the power fails. A door that locks harder on failure protects property and can trap people; a door that releases on failure lets people out and lets anybody in. Getting that answer right for each individual door is the whole specification, and it is a fire and egress question before it is a security one.
The second thing that catches Australians out is that access control generates a record of people's movements. A log of who opened which door at what time is personal information about the people in it, and in a shared building it is information about residents, cleaners and visitors. Who can see it, how long it is kept and who administers the system are questions worth settling at installation, not after somebody asks for a printout.
Credentials and controllers, and what suits which door
- Keypads with a shared code, simple and cheap, with the weakness that a code shared with a tradesperson is shared forever.
- Individual codes per person, which restore the ability to revoke access without reprogramming everyone.
- Fobs and cards, standard in Australian apartment buildings, easy to issue and easy to lose, and only as secure as the technology they use.
- Phone-based credentials, convenient and dependent on the phone, the app account and the person remembering their password.
- Biometric readers, which avoid credentials entirely and raise their own questions about the data they hold.
- Intercom-released doors, where the access decision is made by a person rather than a system, covered in the intercom guide.
- Standalone battery-powered locks with no wiring, which suit a gate or a shed and cannot be centrally managed or monitored.
Getting out comes before keeping people out
The rule that governs every access-control decision is that people must be able to leave. A door on an exit path has to be openable from the inside without a key, a code, a fob or a charged phone, and no security requirement outranks that. This is why a properly designed system controls entry and leaves exit alone, using a handle, a push bar or a release that works whether or not the system is alive.
Fire doors are stricter again, because their function depends on them being closed and on their hardware being what it was certified with. Fitting an electric strike, a magnetic lock or any other device to a fire door changes a rated assembly, and it is not something to improvise. In an apartment building this is squarely the owners corporation's problem, and a resident who modifies a fire door has created a liability for the whole scheme.
The practical test at handover is simple and should be done on every controlled door. Kill the power, then walk out. If anybody has to find something, press something or know something to get out of the building, the design is wrong regardless of how convenient it is the rest of the time.
Fail-safe and fail-secure, and why the answer differs per door
Fail-safe hardware releases when it loses power. It is used where getting out or getting in during an emergency matters more than the contents, and it is the usual choice on doors in an egress path. Its weakness is obvious: cut the power and the door is open, so it is normally paired with mechanical hardware, monitoring and a backup supply.
Fail-secure hardware stays locked when it loses power. It protects property through a blackout, which is why it appears on store rooms, plant rooms and external gates, and it is why it must never be the only thing between a person and the outside. On any door people pass through, fail-secure hardware has to be combined with a mechanical means of egress that works with no power at all.
Most properties end up with a mix, chosen door by door, and that list is the most important document in the job. Ask for it in writing, with the reason next to each door, and check it against what a person in the building would actually do in a fire or a blackout. If the installer has not produced that list, they have not designed the system.
Two licences, and often a third party's permission
Access control sits inside state security licensing. Western Australia, for example, licenses security installation work under its security installer scheme, with classes covering different kinds of equipment, and other states run their own schemes, commonly administered by the police. The classes and the titles differ across borders, so ask which licence the installer holds and which class covers the work they are quoting.
Electrical work is a separate licence again, and access control generates more of it than people expect: a supply for each controller, a feed out to a gate, and often a dedicated circuit for the backup equipment. New South Wales requires an electrical licence or certificate before any electrical wiring work, regardless of the cost of the job, which forecloses the argument that a small controller supply is too minor to bother about.
Then there is permission. In a strata scheme, entry doors, lobbies, car parks and the building's wiring are usually common property, so a resident cannot unilaterally add a reader or run a cable, and the owners corporation decides. In a rental, changes to locks and door hardware are regulated by tenancy law in every state. Settle both before ordering equipment.
How an access control installation is planned
- A door-by-door schedule: what each door is, which way it swings, whether it is fire-rated, and whether it is on an escape path.
- A decision per door on fail-safe or fail-secure, with the mechanical means of egress named alongside it.
- A decision on credentials, including how a lost fob or a departing tenant is handled, which is the whole point of the system.
- Power design: where the supplies live, what is backed up, and how long the backup lasts.
- Cabling routes, conduit and any penetrations, including anything through a fire-separating element, which must be made good.
- Administration: who holds the administrator account, who can issue and revoke credentials, and what happens when that person leaves or sells.
- Commissioning, a power-off walk-out test on every controlled door, and handover of the door schedule, the credentials list and the manuals.
Access logs are records about people
An access control system keeps a list of who went through which door and when. In a household that is trivial; in a building with residents, cleaners, contractors and visitors it is a record of people's movements, and in a property where people work it can be a record about employees. Decide at installation who can see the log, how long it is kept, and what it will and will not be used for.
The OAIC's position on household security cameras is that the Privacy Act does not cover a camera operated by an individual acting in a private capacity, though state or territory laws may apply, and the same reasoning frames the household end of access logs. Once a business, an employer or an owners corporation is operating the system, that comfort disappears and the obligations have to be looked at properly.
The practical settings are the same ones that apply to any system holding information about people. Keep the log only as long as it is useful, restrict administrator access to named people, remove access for anyone who no longer needs it, and tell residents or staff that the system records entries rather than leaving them to discover it.
Keeping a system that is only as good as its credential list
- Review the credential list on a schedule and remove fobs, codes and accounts belonging to people who have moved out, finished work or lost a device.
- Give each person their own credential rather than sharing one, because a shared code cannot be revoked from one person.
- Check and replace batteries in standalone locks before they fail, and know how the lock is opened when a battery is flat.
- Test the backup supply on controlled doors, and re-test the power-off walk-out on every door at least annually.
- Keep readers and keypads clean and shaded; direct Australian sun degrades keypads and salt air corrodes contacts on coastal gates.
- Keep the administrator account under the control of someone who will still be there next year, and record how it is recovered.
- Keep the door schedule current, because a system documented once and modified three times is a system nobody understands.
Access Control: frequently asked questions
What happens to my doors in a blackout?
Whatever they were specified to do, which is why the specification matters more than the hardware. Fail-safe devices release on loss of power, fail-secure devices stay locked, and a well-designed property uses each on different doors. The non-negotiable part is that anybody inside must be able to get out without power, a code, a fob or a phone. Ask for the door-by-door schedule, and test it by cutting the power and walking out.
Can I put an electric lock on the fire door to my apartment?
Not on your own initiative. A fire door is a rated assembly and its performance depends on the door, the frame and the hardware it was certified with, so fitting an electric strike or a magnetic lock changes it. In a strata scheme the entry door and the common property around it are usually not yours to modify, and the owners corporation has to approve any change. Raise it with the owners corporation and have them take advice before anything is ordered.
Are keypads with a shared code good enough?
For a shed or a side gate, often yes. For anything where people come and go, no, because the entire advantage of access control is being able to remove one person's access without affecting anyone else, and a shared code cannot be taken back from one person. Individual codes or individual credentials cost very little more and are the difference between a system you can manage and a lock with a number on it.
Who is allowed to install access control in Australia?
Two licences are usually involved. Security installation work is licensed by each state, often through the police, with classes covering different kinds of equipment, and Western Australia's security installer scheme is an example. Separately, any mains work, including power supplies, new circuits, a supply to a gate and anything at the switchboard, requires a licensed electrician. Ask which licence covers which part of the quote before you accept it.
Who can see the record of who opened which door?
Whoever holds the administrator account, which is why that should be settled at installation. In a household it is a minor matter; in a building with residents, cleaners and contractors, or anywhere people work, the log is a record of people's movements and should be treated accordingly. Restrict administrator access to named people, keep the log only as long as it is genuinely useful, and tell the people who use the doors that entries are recorded.
Sources
Written by the LokalMatch editorial team. Last reviewed 22 September 2026. How we write and check our guides
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What affects the cost of access control
Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:
- Number of cameras, sensors or devices
- Wired or wireless installation
- Monitoring and subscription fees
- Running cables through finished walls or ceilings
- Size and layout of the home
- Integration with other smart home or network equipment
How to compare security installers before you hire
- Choose an installer who looks at your home in person and explains where cameras, sensors or access points should go.
- Ask whether monitoring is included, whether it's optional and what the contract length and cancellation terms are.
- Find out whether you'll own the equipment or lease it, and whether it works with other systems.
- For hardwired systems, make sure any electrical work is done by a licensed electrician.
- Ask how they'll set up passwords, apps and network security, and make sure you get the admin access.
Questions to ask security installers before you hire
- Will I own the equipment, or is it leased or tied to a contract?
- Is monitoring required, and what are the cancellation terms?
- Where will the cameras point, and will they capture my neighbours' property?
- Who will have access to the video and the account?
- Will this work with my existing Wi-Fi, locks or smart home devices?
- What warranty covers the equipment and the installation?
Access control permits and local rules
Some access control work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.
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