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Before anything else about home elevators: there is a gap inside many of them that has killed children. The Consumer Product Safety Commission describes the hazard plainly, warning that young children can become entrapped in the space between the exterior landing, or hoistway, door and the interior elevator car door or gate where there is a hazardous gap, and can suffer serious injuries or death when the elevator is then called to another floor. Three children were entrapped that way during the summer of 2021, and one seven-year-old boy suffered fatal injuries in an elevator at a vacation rental home in North Carolina.

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That is not a footnote to a buying guide. It is the reason this page starts where it does, and it applies to elevators already installed as much as to new ones. CPSC's instruction to households is to make sure the gap between the doors is no more than four inches deep, and manufacturers have recalled elevators to fit space guards that close it.

The rest of the subject is less alarming and still poorly understood. A residential elevator is a piece of regulated machinery, not an appliance. Most states adopt the ASME elevator safety codes, license the contractors who install and service the equipment, require a permit, and inspect the installation before it may be used. Homeowners who assume a general contractor can simply fit one are usually surprised on all four counts.

The door gap in home elevators: what CPSC found and what to do about yours

The mechanism is specific. A residential elevator normally has two barriers at each floor: the swinging hoistway door in the wall, and an inner car door or gate. Where the space between them is deep enough for a small child to stand in, a child can be shut inside it by the hoistway door and then crushed or pinned when someone on another floor calls the car. CPSC's remedy is to eliminate the space rather than to supervise around it.

In 2022 the agency and three manufacturers announced voluntary recalls covering about 69,000 residential elevators, with space guards provided free of charge and help with installing them provided on request. Further recalls followed from other firms, and CPSC also issued a warning about a company that had not agreed to a recall, along with an unusual instruction to check elevators in vacation rentals as well as at home.

  • Measure it: CPSC says to make sure the gap between the doors is no more than four inches deep.
  • Have a qualified elevator inspector examine the elevator for this gap and other hazards, inspecting to the latest ASME A17.3-2017 as CPSC recommends.
  • The published fixes are space guards fitted to the back of the hoistway door, or an electronic monitoring device that deactivates the elevator when a child is detected in the gap.
  • Contact the elevator manufacturer or an elevator installer to obtain those safety devices, which is how CPSC tells consumers to get them.
  • Check the recall listings at the CPSC website to see whether your elevator is covered, and call the recalling firm immediately if it is.
  • Until it is fixed, CPSC's alternative is to lock the elevator itself in an unusable position, or to lock all the access doors to it.
  • If you rent out a house that has an elevator, this is your problem rather than your guest's: the fatal 2021 incident happened in a vacation rental.

Residential elevators, platform lifts and dumbwaiters: what the categories mean

Several very different machines get sold under the same search term, and they are regulated, priced and maintained differently. Establish which one a company is quoting before comparing anything else about the proposals.

  • Hydraulic residential elevators, which push the car up on a piston and need a machine space for the pump and tank, usually adjacent to the shaft.
  • Cable drum and chain drive elevators, where the drive machinery often sits in the hoistway or overhead rather than in a separate room.
  • Pneumatic vacuum elevators, self-contained cylindrical units that need less construction and have their own size, capacity and maintenance characteristics.
  • Shaftless or through-floor lifts, which travel between two levels through an opening cut in the floor rather than in a full enclosure.
  • Vertical platform lifts, open platforms that carry a wheelchair through a short rise, commonly used outdoors at a porch or indoors where a full elevator will not fit.
  • Inclined platform lifts, which run a platform along the stair itself where there is no room for a vertical travel path.
  • Dumbwaiters, which carry goods rather than people and are covered by their own provisions in the elevator codes.

ASME A17 is the code your state adopts, and the edition matters

There is no single national elevator rulebook you can download and rely on. The ASME safety codes are model standards, and each state decides which edition it enforces, which is why two installers in neighboring states can both be right about different requirements. Minnesota's Department of Labor and Industry lists the codes it has adopted, including ASME A17.1-2016 for new and altered installations along with its maintenance and testing requirements, ASME A17.3-2015 for existing elevators, ASME A17.5-2014 for elevator electrical equipment, and ASME A18.1-2017 for platform lifts and stairway chairlifts.

Connecticut shows how the editions stack up over time. The Office of the State Building Inspector lists the safety code for elevators and escalators as ASME A17.1-1987 effective June 1, 1990, then ASME A17.1-1996 effective June 2, 1999, then ASME A17.1-2013 effective January 3, 2018, and it names private residence elevators expressly among the conveyances it is responsible for, alongside elevators, escalators, dumbwaiters, moving walks, tramways and personnel hoists. The state reports over 19,000 elevators and escalators registered with it.

Two practical consequences follow. An elevator built to an older adopted edition is not automatically unsafe, but it may lack protections a newer edition requires, which is exactly why CPSC points at the existing-equipment code A17.3-2017 for inspections of elevators already in service. And when a company tells you what the code requires, the right follow-up question is which edition your state has adopted and when.

Permits, state licensing and the inspection before you may ride it

The credential that matters is the state elevator license, and in several states it is not optional in any part of the work. Minnesota states that only licensed elevator contractors may install, maintain, alter, repair or test elevators and elevator-related devices in the state, and that permits are required for the installation, alteration and removal of elevators, with repair permits limited to what the rule identifies. Connecticut's inspectors witness required tests performed by state-licensed elevator contractors and investigate accidents and complaints.

That sits on top of the ordinary construction approvals, not instead of them. Cutting a hole through the floors of a house is structural work; the hoistway, the pit and any machine space are construction; and the supply circuit, the lighting and the emergency communication line are electrical work. Expect a building permit and an electrical permit in addition to whatever the state elevator program requires, and expect the elevator itself to be inspected and tested before it may be used.

Ask for the elevator contractor's state license number, ask who will pull which permit, and ask in writing who performs the acceptance test and the periodic inspections afterwards. If a bid is cheaper because none of that is in it, you are not comparing the same job.

What installing a home elevator actually involves

  • A feasibility visit that establishes where a shaft can run, what it will pass through, and what the floor framing and foundation can carry.
  • Confirmation of the equipment's own requirements in writing: pit depth, overhead clearance, hoistway dimensions, machine space and power supply.
  • Structural work to form the opening, frame the hoistway and support the loads, which is where the construction cost usually sits.
  • Rough electrical, including a dedicated supply, hoistway lighting and the means of two-way communication from inside the car.
  • Delivery and setting of the rails, car and drive machinery by the licensed elevator contractor.
  • Door and gate installation and adjustment, which is where the interlocks live and where the entrapment hazard is created or avoided.
  • Acceptance testing and inspection by the authority that permits it, followed by the handover of manuals, keys and the maintenance agreement.

Keeping a home elevator safe after the installers leave

A home elevator is the one machine in a house that carries people, and it is usually the least used and least watched. Interlocks wear, door gaps change when hardware shifts or a door is replaced, batteries for emergency lowering and for the car light age out quietly, and telephone lines that were installed for the car's emergency communication get disconnected during some unrelated project years later.

Set up a service agreement with a licensed elevator contractor and keep the records with the house. When you sell or rent the property, hand over the manuals, the inspection records and the recall status, and say plainly whether the door gap has been dealt with. If children visit, treat the elevator as you would a swimming pool: locked when not in use, and never a place to play.

  • Re-measure the door gap after any door, gate or hardware work, since the hazard can be reintroduced by a repair.
  • Test the emergency lowering, the car light and the two-way communication on a schedule rather than when you need them.
  • Listen for changes: new noise, a car that no longer levels at a floor, or a door that has to be persuaded to latch.
  • Keep the pit and machine space dry, clear and accessible, because water in a pit is a common and expensive finding.
  • Keep a written log of inspections and service visits, which is also what a buyer's inspector will ask for.

What changes a home elevator quote, and how LokalMatch fits in

Two proposals for the same house often differ because one includes the construction and the other does not. The variables that move a residential elevator project most are the number of floors and the total travel, the drive type and the machine space it needs, whether a hoistway already exists or has to be built through finished floors, pit and overhead clearance in a house that was not designed for either, the electrical supply and the emergency communication line, the state permit and inspection process, and the door and gate arrangement, including the guarding that closes the entrapment gap. Ask for the equipment and the building work priced separately and the comparison becomes possible.

LokalMatch is where that search starts. You describe the house once: how many floors, what you need the lift to carry, whether there is anywhere a shaft could go, and whether this is a new installation or service on an existing elevator. Elevator and lift companies covering your area receive the request and the interested ones contact you. Pros pay for the requests they receive and homeowners use the service free. LokalMatch does not install or service elevators, does not set or negotiate prices, and does not vet, rank or recommend any company, so verifying the state elevator license, the permits and the inspection remains your job. This guide is general information, not safety or legal advice.

Home Elevators & Lifts: frequently asked questions

Is a home elevator safe with young children in the house?

Only if the gap between the hoistway door and the car door or gate has been dealt with. CPSC warns that children can be entrapped in that space and killed or seriously injured when the elevator is called to another floor, and tells households to make sure the gap is no more than four inches deep, to have a qualified inspector check it against ASME A17.3-2017, and to obtain space guards or an electronic monitoring device from the manufacturer or an installer. Until then, lock the elevator or its access doors.

How do I find out whether my home elevator was recalled?

Check the recall listings on the CPSC website and call the recalling firm if your elevator appears. In 2022, CPSC and three manufacturers announced voluntary recalls of about 69,000 residential elevators over this hazard, with space guards provided free of charge and installation help on request, and other manufacturers issued recalls as well. If you own or rent out a house with an elevator you did not install, check it rather than assuming a previous owner did.

Do I need a permit and a licensed contractor for a residential elevator?

In most states yes, and the licensing is specific to elevators rather than general contracting. Minnesota states that only licensed elevator contractors may install, maintain, alter, repair or test elevators and elevator-related devices, and that permits are required for installation, alteration and removal. Connecticut's state building inspector's office covers private residence elevators and has inspectors witness tests performed by state-licensed elevator contractors. Ask your state's elevator program before you sign anything.

What happens in a power outage?

It depends entirely on the equipment, which is why the question belongs in the sales conversation rather than after installation. Ask what the elevator does when power fails, whether it has battery-powered lowering and car lighting, how the two-way communication from inside the car is powered, and how you would get someone out. Then test those features on a schedule, since batteries fail silently.

Is a platform lift the same thing as an elevator?

No, and the difference shows up in the code as well as the hardware. Platform lifts and stairway chairlifts are covered by ASME A18.1, which states adopt separately; Minnesota lists ASME A18.1-2017 among its adopted codes alongside ASME A17.1-2016 for elevators. A platform lift generally travels a shorter distance on an open platform, and may still require a permit, a licensed installer and an inspection where you live.

Sources

  1. CPSC: additional steps towards eliminating child entrapment hazard in residential elevators (three recalls and one warning, 2022)
  2. CPSC and three elevator manufacturers announce recalls of residential elevators due to child entrapment hazard
  3. Minnesota Department of Labor and Industry: elevator laws and rules (adopted ASME codes)
  4. Minnesota Department of Labor and Industry: elevator permits and inspections
  5. Connecticut Office of the State Building Inspector: safety code for elevators and escalators
  6. CPSC recalls and product safety warnings

Written by the LokalMatch editorial team. Last reviewed September 21, 2026. How we write and check our guides

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What affects the cost of home elevator

Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:

  • Size and scope of the job
  • Materials and finishes chosen
  • Condition of what's there now
  • Access to the work area
  • Urgency and scheduling
  • Permits, where required

How to compare elevator installers before you hire

  • Describe the job clearly, with photos if you can, so pros can give you a realistic quote.
  • Get more than one written quote and compare them on the same scope of work.
  • Check that the pro carries liability insurance and, where required, is licensed for this work in your area.
  • Look at recent reviews and photos of similar jobs.
  • Get the price, the timeline and the payment terms in writing before work starts.

Questions to ask elevator installers before you hire

  • Have you done jobs like this before, and can I see examples?
  • What is included in your price, and what isn't?
  • Does this work need a permit from my municipality, and who will get it?
  • Can you show me proof of liability insurance?
  • When can you start, and how long will the job take?
  • What warranty or guarantee do you offer on your work?

Home elevator permits and local rules

Some home elevator work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.

Permits and licensing

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