Personal Injury Lawyers
Personal Injury Lawyers: directory of firms
A personal injury claim in the UK is a civil claim in negligence: someone owed you a duty, breached it, and you were hurt as a result. Proving the injury is rarely the hard part. Proving breach, and linking the injury to it, usually is. That is why medical evidence and an accurate account of what happened matter more than the strength of anyone's feelings about the accident.
Browse personal injury lawyers by city, and see what to check before you hire.
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The clock is statutory. Section 11 of the Limitation Act 1980 gives three years for a personal injury action in England and Wales, running from the date the cause of action arose or from the injured person's date of knowledge if that is later. Children and people who lack capacity are treated differently, and Scotland and Northern Ireland have their own limitation legislation.
Most claims are funded by a conditional fee agreement, the arrangement usually advertised as no win no fee. It is a real contract with real deductions, governed by the Conditional Fee Agreements Order 2013, and the details are worth reading before you sign. Lower-value road traffic injuries in England and Wales are handled through the Ministry of Justice's Official Injury Claim service, which is designed to be used without a lawyer.
Road traffic, workplace, public liability and clinical negligence claims
- Road traffic collisions, where liability often turns on the police report, dashcam footage and the insurers' positions.
- Accidents at work, where employers' liability insurance is compulsory and the accident book entry becomes an early piece of evidence.
- Public liability claims against occupiers, councils or businesses for hazards on premises, pavements and highways.
- Clinical negligence, which needs expert evidence on both breach of duty and causation and runs on its own timetable.
- Industrial disease and repetitive strain claims, where the date of knowledge rather than the date of exposure often starts the clock.
- Fatal accident claims brought by an estate or by dependants, which have their own limitation rules.
The three-year limitation period and the exceptions to it
Section 11 of the Limitation Act 1980 sets three years for personal injury actions in England and Wales, measured from the date the cause of action accrued or, if later, the claimant's date of knowledge. Where the injured person dies before the period expires, the estate gets three years from the death or from the personal representative's knowledge, whichever is later.
Date of knowledge does real work in disease and negligence cases, where the harm is discovered long after the exposure or the treatment. Children's time does not start running in the usual way until adulthood, and people who lack capacity are protected differently. Scotland and Northern Ireland apply their own limitation statutes, with their own periods and their own wording.
Treat the deadline as the outer edge, not the target. Evidence degrades, witnesses move, CCTV is overwritten. Claims started near the limit are harder to run on the same facts.
From letter of claim to medical evidence and settlement
Civil claims in England and Wales follow pre-action protocols. A letter of claim sets out what happened and why the other side is responsible; the defendant or its insurer then has a period to investigate and respond on liability. Most claims settle in that phase, without proceedings ever being issued.
Medical evidence drives the value. An independent medical expert examines you, reviews the records and reports on the injury, treatment and prognosis. Claims also cover financial losses, so keep receipts, payslips showing lost earnings, travel costs to appointments and evidence of care provided by family. Those quiet items are frequently the larger half of a claim and are impossible to reconstruct later.
No win no fee: what a conditional fee agreement actually deducts
Under a conditional fee agreement the solicitor is paid nothing if the claim fails, and a success fee if it succeeds. The Conditional Fee Agreements Order 2013 caps that success fee at 25 per cent for proceedings at first instance, and limits the damages it can be taken from: general damages for pain, suffering and loss of amenity, and damages for past pecuniary loss, with amounts recoverable by the Compensation Recovery Unit of the Department for Work and Pensions deducted first. Future losses are outside the calculation.
There are other deductions to ask about: after-the-event insurance premiums, unrecovered disbursements, and any shortfall between what the other side pays and what your own agreement says. The Legal Ombudsman sees a steady stream of complaints that begin with a client who signed without understanding what came off the cheque.
Official Injury Claim and the small claims limit for injuries
The Ministry of Justice runs the Official Injury Claim service for minor road traffic injuries in England and Wales, where a driver or passenger who was not at fault can claim without legal help and without paying for it. It is a portal, not a court, and it is built for straightforward cases.
Allocation in the courts also matters here. Under the Civil Procedure Rules the small claims track normally covers claims worth up to 10,000 pounds, but personal injury claims have lower thresholds within that: up to 5,000 pounds for road traffic injuries and 1,500 pounds for other personal injury claims. Below those limits, legal costs are largely not recoverable from the other side, which is exactly why the portal exists.
Claims companies, referral fees and cold calls
- A cold call or text about an accident you did not report is a warning sign; regulated firms do not find clients that way.
- Referral fee bans apply in personal injury work in England and Wales, so ask directly whether anyone was paid to pass your details on.
- A claims management company is not a law firm; find out which regulated firm will actually run the claim and check it on the Solicitors Register.
- Accepting an insurer's first offer before the medical report is finished usually undervalues the claim, because the prognosis is not yet known.
- Gaps in treatment records weaken causation arguments, so follow the medical advice you are given and keep the appointments.
- If you are unhappy with the service, complain to the firm first, then to the Legal Ombudsman within its time limits.
Personal Injury Lawyers: frequently asked questions
How long do I have to start a personal injury claim?
In England and Wales, section 11 of the Limitation Act 1980 gives three years from the date the cause of action arose or, if later, your date of knowledge. Different rules apply to children, people who lack capacity and claims after a death, and Scotland and Northern Ireland have their own limitation legislation.
What does no win no fee really cost me?
If you lose, no fee for your solicitor's time. If you win, a success fee capped at 25 per cent for first instance proceedings under the Conditional Fee Agreements Order 2013, taken only from general damages and past financial loss after CRU deductions. Ask separately about insurance premiums and unrecovered disbursements.
Do I need a solicitor for a minor road traffic injury?
Not necessarily. The Ministry of Justice's Official Injury Claim service lets a non-fault driver or passenger claim for minor road traffic injuries in England and Wales without legal help. Where liability is disputed, the injuries are serious, or losses are complicated, legal advice earns its keep.
Can I claim if the accident was partly my fault?
Often yes. Damages can be reduced to reflect your share of the responsibility rather than refused outright. How the split is assessed depends on the facts, and it is one of the main things insurers argue about, so early evidence about what happened is valuable.
What can I claim for besides the injury itself?
Financial losses caused by the injury: lost earnings, treatment and medication costs, travel to appointments, care and assistance from family, and adaptations where needed. These are proved with documents, so keep payslips, receipts and a simple diary from the start rather than reconstructing them later.
Will my claim go to court?
Most do not. Pre-action protocols push both sides to exchange information and try to settle before proceedings are issued, and the majority of claims resolve at that stage or afterwards by negotiation. Issuing proceedings is usually about protecting a limitation deadline or breaking a deadlock.
Sources
Written by the LokalMatch editorial team. Last reviewed 22 September 2026. How we write and check our guides
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Northern Ireland
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Scotland
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What affects the fees personal injury lawyers charge
Fees depend on the work involved and how the professional bills. We only publish fee ranges when they’re backed by real LokalMatch data or reliable sources. Until then, here’s what usually changes the fee:
- Scope and complexity of the work
- How the professional bills: hourly, flat fee or retainer
- Experience and seniority of the person doing the work
- Deadlines and how urgent the work is
- Third-party costs such as filing, registration or government fees
How to compare personal injury lawyers before you hire
- Check that they are licensed or registered for this work where you live, on the regulator’s public register.
- Look for experience with matters like yours, and ask who will actually handle your file.
- Ask how they charge before any work starts, and get the terms in writing.
- Compare two or three professionals before you decide.
- Be wary of anyone who guarantees a particular outcome.
Questions to ask personal injury lawyers before you hire
- Are you licensed or registered for this work, and with which body?
- Have you handled matters like mine before?
- Who will do the work, and who will I deal with day to day?
- How do you charge: hourly, a flat fee or a retainer?
- What is included in your fee, and what costs extra?
- Will you confirm the scope and fees in a written engagement letter?
- Do you carry professional liability insurance?
Licences and registration
This kind of work is often limited to licensed or registered professionals, and the rules depend on where you are. Ask which body they’re registered with, and check their status on that body’s public register before you hire.
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