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Drywall Repair

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If you searched for drywall repair in Britain, the trade you want is a plasterer. Drywall is the American name for plasterboard, and repairs here cover both the board and the plaster over it: cracked and blown plaster, holes punched through a hollow wall, sagging or stained ceilings, crumbling patches around old sockets and switches, damaged corner beads on a stairwell, and the ragged edges left after a radiator, a fireplace or an old kitchen has come out.

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British housing stock makes this more varied than a single technique. A post-war or modern house is usually plasterboard with a skim. An older property may have lath and plaster ceilings and walls, or solid masonry finished with a plaster or lime render, which fails differently and is repaired differently. Many ceilings and some walls carry a textured decorative coating, commonly called Artex, which changes what anyone is allowed to do with an orbital sander.

The other thing to establish is why the damage happened. A crack that returns after every repair, a stain that reappears through fresh emulsion and a patch of plaster that keeps blowing off the same wall are all symptoms rather than the fault. Structural movement, a leak and damp each need a different answer, and filling the symptom simply buys a few months before the same patch fails again.

The plaster and plasterboard damage British homes actually get

  • Hairline cracking along the junction between ceiling and wall, or at the corners of door openings, which is usually movement concentrating at the weakest line.
  • Blown plaster on a solid wall: tap it and it sounds hollow because the plaster has lost its grip on the masonry behind.
  • Holes straight through a hollow stud wall, from a door handle, furniture or moving day, where there is nothing solid behind the board.
  • Brown or yellow staining on a ceiling, which is a water report rather than a decorating problem.
  • A sagging or bowed ceiling, especially in an older property with lath and plaster, which needs looking at rather than filling.
  • Crumbling plaster around sockets, switches and pipe runs, often left behind after electrical or plumbing work.
  • Dented, cracked or rusting corner beads on external corners in hallways and stairwells.
  • Ragged holes and unfinished edges after a radiator, boiler, fireplace or old kitchen units have been removed.

Why the same crack keeps coming back

A repair that fails twice is answering the wrong question. Plaster and plasterboard are rigid, so they crack where movement is concentrated, which is why cracks so often appear along board joints, at ceiling and wall junctions and diagonally from the corners of doors and windows. Seasonal movement in a building, timber drying out in a newer house, and vibration all produce hairline cracking that filler alone will not hold, because the filler is being asked to be more flexible than the wall.

A durable repair opens the crack out rather than smearing over it, reinforces it where reinforcement is needed, and feathers the finish wide enough that the repair is not a hard-edged patch. Where a junction genuinely moves with the seasons, a flexible detail or a covering trim can be a better answer than more plaster. What matters is telling apart the ordinary cracking that every house does from the kind that needs a professional opinion: cracks that keep widening, cracks that run diagonally and step through masonry, doors and windows that have started to bind, or floors that have gone out of level all deserve advice from a building professional before anyone makes good the decoration.

  • Hairline cracks that open and close with the seasons: usually normal, and best repaired once rather than chased every few months.
  • The same joint reopening after every repair: the joint needs reinforcing properly, not more filler.
  • Cracking that follows a damp patch: fix the moisture first, because plaster will not hold on a wet background.
  • Widening, stepped or diagonal cracking, or cracks with binding doors and sloping floors: get a professional opinion before redecorating.
  • Cracks appearing after nearby building work: worth documenting with photographs and dates.

Artex and textured coatings: stop before you sand

This is the one rule in British plaster repair that is not negotiable. HSE states that asbestos may be part of any commercial or domestic building built or refurbished before the year 2000, that asbestos was widely used until it was banned in 1999, and it names textured decorative coatings, commonly referred to as Artex, among the materials that may contain it. Where asbestos is suspected, HSE's instruction is to stop work immediately, confirm what it is or assume it is asbestos, and carry out a risk assessment. Sanding a textured ceiling to flatten it, or dry-scraping it off, is exactly the wrong move.

Non-licensed does not mean unrestricted. HSE treats most work on textured coatings as non-licensed provided workers have had appropriate information, instruction and training, and its asbestos essentials task sheets cover drilling and boring through textured coatings, inserting and removing screws through them, removing textured coating from a small area such as one square metre, and cleaning up debris after a coated ceiling has collapsed. Non-licensed work still requires a risk assessment, proper controls and trained workers, and asbestos in air is still subject to the legal control limit. Sprayed asbestos coatings need a licensed contractor. For a homeowner the practical translation is short: if a repair means disturbing a textured coating in a pre-2000 property, say so when you request quotes, and expect a competent contractor to want it identified first.

Water-damaged and sagging ceilings: what to do first

A wet ceiling is the one plaster problem that can become urgent. Saturated plasterboard or old lath and plaster gets heavy, loses strength and can come down in a sheet with very little warning, so keep people out from underneath a bulging or sagging ceiling and do not switch on light fittings in the affected area. The immediate job is to stop the water, not to assess the plaster.

Government guidance on damp is a useful way to think about the cause. It describes traumatic damp as leaking water from waste and heating pipes, overflowing baths or sinks; penetrating damp as water entering from outside because of defects in walls, roofs, windows or floors; rising damp as moisture from the ground; and condensation as moisture generated inside the home condensing onto colder parts. The same guidance is clear that simply removing surface mould will not stop damp and mould reappearing and that the underlying cause has to be tackled. Water also travels along joists and pipes before it drips, so the stain is often not below the leak.

  • Stop the water first, then let everything dry thoroughly before any repair or redecoration.
  • Keep out from under a sagging ceiling, and do not use light fittings in the wet area.
  • Stained but firm and dry: it can be sealed with a suitable stain-blocking primer and redecorated.
  • Soft, crumbling or smelling musty: the affected section is cut out and replaced rather than dried and painted.
  • Check insulation in the void above a wet ceiling, since wet insulation stays wet long after the plaster looks dry.
  • Treat a returning stain as an unfixed leak, not as a decorating failure.

How a plaster repair is actually done, and how to get quotes on LokalMatch

A repair is finished when you cannot find it, and that is largely about what happens before the final coat. Loose material is cut back to something sound, because plaster will not bond to a crumbling edge. Cracks are raked out. Joints and junctions are reinforced with scrim tape where they need it. A damaged external corner gets a new bead rather than a thicker smear of filler. Where the background is porous or unstable it is treated first, and the build-up may be a backing coat before a finish coat rather than one heavy application.

Then the surface is brought level with the surrounding wall and worked as it sets, which is the part that separates a plasterer from a filler-and-sandpaper job. Large holes in a hollow wall are backed and patched with board rather than bridged with filler. When the repair is dry, new plaster takes a thinned mist coat before full emulsion, and paint is usually carried to a natural break such as a corner, because a spot touch-up on an older wall almost always shows as a different sheen.

If you want to compare plasterers, LokalMatch takes the details once. You describe the damage, the room, the age of the property and whether there is a textured coating or a known leak involved, and matched plasterers covering your postcode contact you directly. The professionals pay for the requests they receive. LokalMatch does not carry out repairs, does not set prices and does not vet, rank or recommend anyone, so ask each plasterer how they intend to deal with the cause as well as the damage.

Patch it, re-skim the wall or over-board it?

There are three honest answers to a damaged wall, and the cheapest one is not always the one that costs least over five years. A localised patch suits isolated damage on a wall that is otherwise sound and will be repainted anyway. Re-skimming the whole wall or ceiling makes sense when the surface has many repairs, an uneven history of patching, or a texture you want gone, because a single skim gives one continuous face instead of a map of patches that shows under a raking light. Over-boarding, where new plasterboard is fixed over the existing surface and then finished, is the usual answer to a ceiling that is in poor condition or carries a textured coating best left undisturbed.

Lath and plaster deserves its own thought. In an older property, ceilings and walls built as plaster on timber laths are part of how the building works and often carry original mouldings and cornices. They fail by losing their key, the plaster squeezing between the laths that holds it up, which is why they sag rather than simply crack. Reattaching and repairing sound lath and plaster is a specialist job worth doing where the fabric is historic; stripping it out and reboarding is quicker and cheaper but permanent, messy, and it disturbs everything that is up there, including old coatings and old paint.

Bonding coat, finish plaster, beads and keeping the dust down

The materials in a plaster repair are chosen for the background, not for convenience. A backing or bonding coat builds out depth on a masonry wall or fills a deeper recess; a finish plaster goes on thin and is trowelled up as it sets; a lightweight filler is for small dents and nail holes rather than for structural gaps; and scrim tape, corner beads and stop beads give the repair a clean edge and a reinforced line. Using a finish plaster where a backing coat was needed is a common shortcut, and it shows up as cracking and hollowness a season later.

Dust is the other material question, because the sanding and cutting matter to whoever is living in the house. HSE says regularly breathing construction dust can cause diseases like lung cancer, asthma, chronic obstructive pulmonary disease and silicosis. Where a repair involves cutting into masonry rather than board, the exposure is more serious again: HSE notes silica is a major constituent of construction materials such as bricks, tiles, concrete and mortar, and that dust is generated during common tasks including cutting, drilling, grinding and polishing. Expect the area to be sealed off and extraction or suppression used, rather than a sweeping brush and an open window.

  • Ask what build-up is being used, since a deep repair needs a backing coat before a finish coat.
  • Expect new beads on damaged external corners rather than filler shaped by hand.
  • Expect scrim tape at board joints and at junctions that have cracked before.
  • Agree who makes good the decoration, and to which natural break the paint will be carried.
  • Agree dust protection and clean-up before work starts, not afterwards.

Old paint on old plaster, and what to check before sanding

One more thing hides on older walls and woodwork: lead in the paint layers. Public health guidance states that lead paint was common before the 1970s and has not been used after 1992, that UK paint of that era may have contained up to 50% lead by weight, and that exposure is only likely if the paint is deliberately removed or sanded during redecoration. It also notes that children with elevated blood lead levels may have inhaled dust and fumes from old paint removal during redecoration of older properties, and suggests short-term measures such as preventing access to the room or covering the area.

Because plaster repair so often runs into old paintwork at skirting boards, architrave and window reveals, this is worth raising when you book the job rather than discovering it mid-week. HSE advises against overheating leaded paint with blow lamps or gas torches, says to keep hot air guns and infrared equipment below 500 degrees Celsius, and points to wet abrasive paper with a scraper or on-tool extraction with an H or M class unit instead of methods that generate dust and fume. The Control of Lead at Work Regulations 2002 sit behind this for anyone employing people to do it, requiring a suitable and sufficient risk assessment before work liable to expose employees to lead.

Drywall Repair: frequently asked questions

Can I sand my Artex ceiling flat?

No, not without establishing what it is first. HSE says asbestos may be part of any building built or refurbished before the year 2000, that it was widely used until banned in 1999, and it lists textured decorative coatings, commonly referred to as Artex, among materials that may contain it. Where asbestos is suspected the instruction is to stop work immediately, confirm what it is or assume it is asbestos, and carry out a risk assessment. Sanding or dry scraping is the highest-dust method available and exactly what the guidance exists to prevent.

How do I get rid of a textured ceiling then?

Usually without disturbing it. The common answer is over-boarding, where new plasterboard is fixed over the existing ceiling and then skimmed, or skimming over a sound coating, both of which leave what is underneath in place. Small-area removal of textured coating can fall within non-licensed asbestos work, with HSE task sheets covering jobs such as removing textured coating from an area of about one square metre, but non-licensed work still needs a risk assessment, proper controls and trained operatives. Get the material identified, then decide.

What does it mean when the plaster sounds hollow?

It means the plaster has lost its grip on what is behind it, which the trade calls blown plaster. On a solid wall the plaster has separated from the masonry; on a lath and plaster ceiling it has lost the key that squeezes between the laths and holds it up. Filling over it does nothing, because the material you are filling is no longer attached. Blown areas are cut back to something sound and rebuilt, and if a large area of ceiling sounds hollow or is sagging, keep out from under it and get it looked at.

Can the stain on my ceiling just be painted over?

Only once the leak is fixed and everything is properly dry. Government damp guidance describes traumatic damp from leaking pipes and overflowing baths or sinks and penetrating damp from defects in walls, roofs, windows or floors, and it is clear that removing the surface symptom will not stop the problem returning if the cause is left. Water also runs along joists before it drips, so the stain may not be under the leak. Once it is genuinely dry, a stained but firm ceiling can be sealed with a stain-blocking primer and redecorated; a soft or crumbling one is cut out.

Should I patch the wall or have the whole thing re-skimmed?

Patch isolated damage on an otherwise sound wall you are repainting anyway. Re-skim when the wall is a patchwork of previous repairs, when the surface is uneven, or when you want a texture gone, because one continuous skim avoids the map of patches that shows up under light from a window. For ceilings in poor condition, or ceilings with a textured coating you would rather not disturb, over-boarding and skimming is often the tidier answer.

Is it worth keeping lath and plaster in an older house?

Often yes, if it is sound and the property has original cornices or mouldings. Lath and plaster fails by losing its key rather than simply cracking, so sagging is the warning sign, and reattaching and repairing it is specialist work. Stripping it out and reboarding is faster and usually cheaper, but it is irreversible, very messy and it disturbs everything in the ceiling void and every old coating and paint layer on the way. In a pre-2000 property that last point is a reason to plan the work rather than start it on a whim.

Who should I hire for a small hole in a hollow wall?

A plasterer for anything that needs a proper finish, particularly on a ceiling, on an external corner or where the repair will sit under a mid-sheen paint in good light. Very small dents and screw holes are reasonably handled by a decorator as part of preparation. What decides it is usually not the size of the hole but the visibility of the finish and whether the background is sound, so send a photograph with your request and let the plasterer tell you which it is.

Sources

  1. HSE: Asbestos frequently asked questions (textured coatings, buildings before 2000)
  2. HSE: Asbestos essentials task sheets, including textured coatings (A26 to A29)
  3. HSE: Non-licensed work with asbestos
  4. GOV.UK: Understanding and addressing the health risks of damp and mould in the home
  5. HSE: Construction dust
  6. HSE: Silica dust in construction
  7. GOV.UK: Lead - information for the public
  8. HSE: Construction hazardous substances - lead
  9. The Control of Lead at Work Regulations 2002, regulation 5 (risk assessment)

Written by the LokalMatch editorial team. Last reviewed 14 September 2026. How we write and check our guides

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What affects the cost of drywall repair

Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:

  • Size of the area and ceiling height
  • Condition of the walls, trim or siding
  • Amount of prep and repairs
  • Number of colours and coats
  • Paint quality
  • Access, including stairwells and upper floors

How to compare drywall contractors before you hire

  • Ask how the painter will prepare the surfaces, since patching, sanding and priming matter as much as the paint.
  • Get a written quote that lists which rooms or surfaces are included, the number of coats and who supplies the paint.
  • Ask how they'll protect floors, furniture, landscaping and anything they can't move.
  • In older homes, ask how they handle old paint that may contain lead.
  • Look at recent work, paying attention to clean lines at ceilings and trim.

Questions to ask drywall contractors before you hire

  • What prep work is included, such as patching, sanding, caulking and priming?
  • How many coats are included, and what paint will you use?
  • Are ceilings, trim, doors and closets part of the price?
  • How will you protect my floors, furniture and plants?
  • Can you show me proof of liability insurance?
  • What happens if I notice touch-ups needed after you finish?

Drywall repair permits and local rules

Some drywall repair work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.

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