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Fire Restoration

Fire Restoration near you

Most of a fire-damaged Australian house was never on fire. Flame accounts for a room or a roof space; smoke, soot and heat account for everything else, and the water used to put it out accounts for a good deal more. That is the shape of fire restoration: a small amount of rebuilding around a large amount of cleaning, deodorising and drying, in a building that has to be proved safe before anyone starts.

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The safety gate comes first and it is not negotiable. The NSW Government's advice after a fire is to check with your local emergency services that it is safe to return to your property, and not to enter damaged buildings or structures unless authorities tell you it is safe, because the hazards include unstable walls, fallen and sharp objects and damaged electrical wires. Fallen power lines may be live and cause electrocution, and rooftop solar panels produce electricity even when power has been cut.

Then there is the complication that is particular to Australian housing. WorkSafe Victoria explains that when non-friable asbestos-containing material is damaged by fire, the matrix holding the material together may break down, causing it to become friable — and friable material must only be removed by a person holding a Class A asbestos removal licence, which a Class B licence holder is not permitted to do. A fire in a house lined with fibro can convert a routine material into licensed, enclosed, high-control work overnight.

The five kinds of damage a house fire leaves

  • Flame and char damage, which destroys material outright and is the smallest part of most fire losses by area.
  • Heat damage well beyond the flame: warped frames, cracked glazing, melted electrical insulation, distorted plastics and appliance components that look fine and are not.
  • Smoke and soot deposits, which travel through a building along the same paths air does and settle in roof spaces, wall cavities, ducts and drawers.
  • Water and firefighting damage, which soaks linings, ceilings and floors and becomes its own drying and mould problem if it is left.
  • Chemical residue from extinguishers and, after a bushfire, from fire retardants deposited outside and washed into gutters and tanks.
  • Contaminants released by the fire itself, including asbestos in older linings and ash from timbers treated with copper chrome arsenic, which the NSW Government names among the hazards after a fire.

What has to happen before re-entry

Nobody goes in until the authorities say so. The NSW Government's instruction is to check with local emergency services that it is safe to return, and not to enter damaged buildings or structures unless authorities tell you it is safe. Unstable walls, fallen and sharp objects and damaged electrical wires are the reasons given, and a roof or floor that has been heated is not the structure it was last week.

Electricity stays dangerous after the fire is out. Fallen power lines may be live and cause electrocution, and solar panels produce electricity even when power has been cut, which makes a burnt array a hazard in daylight regardless of what the switchboard is doing. Wiring that has been heated or wetted is checked by a licensed electrician before anything is turned back on.

When you are cleared to enter, dress for it. The NSW Government's list is sturdy footwear and heavy-duty work gloves, disposable coveralls with long sleeves and trousers, and a P2 or N95 face mask. Keep visits short, keep children out entirely, and photograph every room before you move a single item.

Fire-damaged asbestos changes who may touch it

WorkSafe Victoria's guidance on fire-damaged buildings is the sentence to understand before any clean-up begins: when non-friable asbestos-containing material is damaged by fire, the matrix holding the material together may break down, causing it to become friable. Friable material may be crumbled, pulverised or reduced to a powder by hand pressure and can easily release fibres into the air.

The regulatory consequence follows directly. Where the material has become friable, WorkSafe Victoria states it must only be removed by a person who holds a Class A friable asbestos removal licence, and that a person holding a Class B licence is not permitted to perform Class A work. WorkSafe Victoria also notes that before demolition work begins duty holders must identify whether asbestos is present, and if uncertain must either assume it is present or arrange sample analysis — and that a fire-damaged building needing emergency demolition still carries the asbestos duties, including notification and documented risk reduction.

For a homeowner this means one practical thing. If the house has fibro sheeting, eaves, a fibro roof or vinyl flooring from before the 1990s, the fire debris is a licensed removal job and not a skip bin exercise, and it is assessed before the clean-up is scoped rather than after somebody has started sweeping.

The order a fire restoration runs in

  • Clearance from the fire service and, where the cause is being investigated, from whoever is investigating it.
  • Make safe: services isolated, the structure assessed, unsafe elements propped or removed, and the building secured against weather and entry.
  • Hazardous materials assessment, covering asbestos in the debris and linings, treated-timber ash and anything the building contained.
  • Documentation: photographs and an inventory, room by room, before anything is cleaned or discarded.
  • Water removal and structural drying, because the firefighting water is still in the building and mould does not wait for the insurance decision.
  • Licensed removal of any friable or fire-damaged asbestos, with the controls that class of work requires, before general clean-up.
  • Soot and residue cleaning, working from the least contaminated areas outwards so clean spaces are not recontaminated.
  • Deodorising, then reinstatement of linings, finishes and services, with a final check that the roof space and cavities were actually cleaned.

What washes, what airs and what goes out

  • Hard surfaces generally wash. EPA Victoria's advice for a smoke-affected home is to ventilate, wash hard and soft surfaces and wash your clothes, using mild soap or detergent and water on indoor surfaces.
  • For stubborn residue, EPA Victoria gives a stronger mix of four to six teaspoons of washing powder and one cup of household chlorine bleach added to four litres of water, with rubber gloves and the safety directions on the bleach container followed.
  • Soft furnishings are aired outside in the sunshine and wind, though EPA Victoria notes feather pillows and foam are difficult to clean and may need a specialist.
  • Clothing is washed normally, and anything left on the line is rewashed, because wind may have taken the odour while leaving the soot and ash behind.
  • Ash itself is not the main worry indoors: both the Queensland Government and EPA Victoria state that low levels of ash on household surfaces are unlikely to harm your health.
  • Food goes. The NSW Government's advice after a fire is to throw out all foods that have been fire-damaged or affected by heat, including packaged items.
  • Rainwater tanks need checking rather than assuming, since the NSW Government warns that after a bushfire rainwater may be contaminated by large amounts of ash and dust, dead animals, debris or fire retardants.

Getting the smell out and keeping it out

Odour is the complaint that outlasts every other part of a fire restoration, and it persists because residue persists in places nobody cleaned. Smoke follows air, so it goes where air goes: into the roof space, down wall cavities, through ducted heating and cooling, into the backs of drawers and cupboards, behind cornices, and into carpet underlay. Cleaning the visible rooms and skipping those paths produces a house that smells fine for a fortnight and then does not.

Ventilation does more of the work than any product. Both the Queensland Government and EPA Victoria start their advice at the same place: open the doors and windows, because sunlight and fresh air help remove the odour, then wash hard surfaces including furniture, walls and floors. Airing soft furnishings outdoors is the same principle applied to the things that hold the smell longest.

Where a house has ducted air distribution, the ducts are part of the job rather than an extra. Running a system that has soot in it redistributes the residue through rooms that were already cleaned, which is the most common reason a second clean is needed.

Where fire restorations go wrong

  • Cleaning before the hazardous materials assessment, which spreads fire-damaged asbestos through a building that only had it in one place.
  • Leaving firefighting water in the structure while the insurance position is worked out, so a fire loss becomes a mould loss as well.
  • Cleaning rooms in the wrong order, carrying residue from the worst area back into spaces that were finished.
  • Ignoring the roof space, the wall cavities and the ducts, which is where the odour that returns in summer has been waiting.
  • Running heating or cooling through a contaminated duct system and recontaminating the house.
  • Trusting appliances and electrical fittings that were heated or wetted because they still turn on.
  • Discarding contents before they are photographed and listed, which leaves the claim to be argued from memory.

Fire Restoration: frequently asked questions

When can I go back into my house after a fire?

When the authorities say so, and not before. The NSW Government's advice is to check with your local emergency services that it is safe to return, and not to enter damaged buildings or structures unless authorities tell you it is safe — the named hazards are unstable walls, fallen and sharp objects and damaged electrical wires. Fallen power lines may still be live, and solar panels produce electricity even when power has been cut, so a burnt roof array is live in daylight whatever the switchboard says.

What should I wear when I first go back in?

The NSW Government lists sturdy footwear and heavy-duty work gloves, disposable coveralls with long sleeves and trousers, and a P2 or N95 face mask. Keep the visit short, keep children away from the property entirely, and remember that the reason for the mask is not smoke smell but the ash and debris — which after a fire can include asbestos and ash from timbers treated with copper chrome arsenic.

Does fire make asbestos more dangerous?

It can change its legal category as well as its behaviour. WorkSafe Victoria states that when non-friable asbestos-containing material is damaged by fire, the matrix holding the material together may break down, causing it to become friable, and friable material can easily release fibres into the air. Friable material must only be removed by a Class A licence holder, and a Class B licence holder is not permitted to do that work. If your house has pre-1990 fibro anywhere, have the debris assessed before anyone cleans up.

Can smoke-damaged walls and furniture be cleaned, or do they have to be replaced?

A great deal cleans. EPA Victoria's advice for a smoke-affected home is to ventilate, wash hard and soft surfaces and wash your clothes, using mild soap or detergent and water, with a stronger mix of four to six teaspoons of washing powder and one cup of household chlorine bleach in four litres of water for stubborn residue. Soft furnishings are aired outside in sunshine and wind, though EPA Victoria notes feather pillows and foam are difficult and may need a specialist. What usually decides replacement is not the surface but whether residue reached inside the item.

Why does the burnt smell keep coming back?

Because residue is still somewhere that was not cleaned. Smoke travels wherever air travels, so it settles in roof spaces, wall cavities, ducted heating and cooling, carpet underlay and the backs of cupboards, and none of those are visible from the middle of the room. Warm weather and running the air conditioning then push it back into the house. Ventilation and washing hard surfaces are where both the Queensland Government and EPA Victoria start, but the ducts and cavities are what settle the question.

Is the ash left on surfaces after a bushfire dangerous?

Ordinary household deposits are not the main concern: both the Queensland Government and EPA Victoria state that low levels of ash on household surfaces are unlikely to harm your health. The things to take seriously are different — the NSW Government warns about asbestos and about ash from timbers treated with copper chrome arsenic, says to throw out all foods that have been fire-damaged or affected by heat including packaged items, and notes that rainwater may be contaminated by ash and dust, dead animals, debris or fire retardants.

Sources

  1. NSW Government: Returning home safely after a bushfire
  2. WorkSafe Victoria: Demolition of buildings or structures with fire-damaged non-friable asbestos-containing material
  3. EPA Victoria: Clean up a smoke-affected home after a fire
  4. Queensland Government: Cleaning up a smoke affected home after a fire

Written by the LokalMatch editorial team. Last reviewed 22 September 2026. How we write and check our guides

What affects the cost of fire restoration

Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:

  • Interior or exterior approach
  • Length of foundation wall to excavate or treat
  • Depth, soil conditions and access for equipment
  • Crack repair, underpinning or other structural work
  • Weeping tile, sump pumps and backwater valves
  • Restoring landscaping, driveways or finished basements
  • Testing and safe removal of mould or asbestos, where needed

How to compare restoration companies before you hire

  • Choose a contractor who finds the source of the water before recommending a fix, whether that's grading, eavestroughs, cracks or drainage.
  • Ask them to explain the difference between interior and exterior waterproofing for your home, and why they recommend one.
  • For foundation cracks that are wide, growing or uneven, ask whether a structural engineer should assess them first.
  • For mould, asbestos or radon, hire professionals qualified for that specific work, and don't disturb suspect materials yourself.
  • Get a written quote that lists excavation, membranes, weeping tile, sump pumps and restoration of landscaping or finishes.

Questions to ask restoration companies before you hire

  • Where do you think the water is coming from, and how did you confirm it?
  • Do you recommend interior or exterior waterproofing for my home, and why?
  • Should a structural engineer look at these cracks or this wall?
  • Does this work need a permit from my municipality?
  • Is your warranty transferable if I sell the house, and what does it cover?
  • How will you restore the landscaping, driveway or basement finishes afterwards?
  • If you find mould or asbestos, how will it be handled and by whom?

When to call a pro for fire restoration

  • Water on the basement floor or damp walls after rain or snowmelt
  • Foundation cracks that are growing, or walls that bow or lean, which should be assessed by a qualified professional
  • Musty smells or mould that keeps coming back
  • Suspected asbestos in insulation, flooring or pipe wrap: leave it undisturbed and call a qualified abatement professional.

Fire restoration permits and local rules

Some fire restoration work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.

Permits and licensing

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