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Freight Forwarders

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Freight forwarding is the trade of assembling a shipment's journey and its paperwork. For ocean cargo moving in United States trades, the Federal Maritime Commission regulates the two roles that do this under the Shipping Act of 1984 and calls them ocean transportation intermediaries. An ocean freight forwarder is a US-based person or company that arranges cargo movement to an international destination, dispatches shipments via common carriers, books space on behalf of shippers, and prepares and processes the documentation. A non-vessel-operating common carrier is different in kind: it holds itself out to the public to provide ocean transportation, issues its own house bill of lading, does not operate the ships, and is itself a shipper in its relationship with the vessel operator.

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Both must be licensed by the Commission before offering services in US trades, and both must submit proof of financial responsibility for claims arising from their transportation-related activities. An NVOCC carries a third obligation the forwarder does not: it must publish a tariff and keep a current Form FMC-1 on file.

None of that makes a forwarder a customs broker. Clearing goods through US Customs and Border Protection for someone else is separate licensed work, and CBP is explicit that a freight forwarder may not assign a power of attorney to conduct customs business on a client's behalf.

Ocean freight forwarder, NVOCC and surface freight forwarder

  • Ocean freight forwarder: acts as agent for the shipper, books space on carriers and prepares export documentation; the carrier's bill of lading names your company as shipper.
  • NVOCC: sells transportation in its own name, issues its own house bill of lading, and buys space from the vessel operator as a shipper; your contract is with the NVOCC.
  • Foreign-based NVOCC: may register with the Commission by filing Form FMC-65 instead of holding a US licence, and must list a US agent for service of process in its tariff.
  • Surface freight forwarder: regulated by FMCSA with FF operating authority for domestic movements, and subject to the same 75,000 US dollar financial responsibility requirement that applies to brokers.
  • Customs broker: a separate CBP licence, sometimes held by the same company, and never assumed from a forwarding relationship.
  • Indirect air carrier: air cargo consolidators sit under Transportation Security Administration security programmes, which is another distinct approval to ask about.

FMC licensing and proof of financial responsibility

Licensing sits at 46 CFR 515.3, and the financial responsibility amounts at 46 CFR 515.21 are specific. A person in the United States acting as an ocean freight forwarder must furnish evidence of financial responsibility of 50,000 US dollars. An NVOCC must furnish 75,000 US dollars. A registered NVOCC, the category used for foreign-based operators, must furnish 150,000 US dollars and is strictly responsible for the acts and omissions of its employees and agents wherever they are located.

Two wrinkles are worth knowing. Where a group or association of intermediaries accepts liability for its members, it files a group bond identifying each covered intermediary, and the group's own obligation is capped at an aggregate figure set in the rule. And where more than one company operates under a common trade name, separate proof of financial responsibility is required for each, which is why the name on the licence and the name on your invoice should be the same name.

Tariffs and Form FMC-1

Every NVOCC operating in US trades must publish a tariff under 46 CFR 520.3, open to public inspection, showing the rates, charges, classifications, rules and practices applying between all points and ports on its service routes. Before a licence is issued and before services begin, the NVOCC gives the Commission its organisation name, home office address, the name and telephone number of its representative, the location of its tariffs and the publisher that maintains them, all submitted on Form FMC-1. Changes to that information go in within thirty days.

There are two negotiated alternatives to publishing every rate. An NVOCC in compliance with the Shipping Act and the Commission's licensing and financial responsibility rules may enter NVOCC service arrangements with shippers under Part 531, and may use negotiated rate arrangements under the exemption in Part 532. The Commission publishes the location of NVOCC tariffs online, and an NVOCC without an active Form FMC-1 on file is not considered compliant.

Checking a forwarder or NVOCC on the FMC list

The Commission maintains public lists of active ocean freight forwarders and NVOCCs, and the lists mean something precise. An ocean freight forwarder appears once it has obtained a licence and submitted the necessary proof of financial responsibility. An NVOCC appears once it has obtained a licence, submitted proof of financial responsibility and reported publication of a tariff by filing a current Form FMC-1. A foreign-based NVOCC appears once it has registered by filing a current Form FMC-65 and met the same financial responsibility and tariff conditions.

Read the absence of a name as information. An NVOCC without an active Form FMC-1 on file is not in compliance and therefore is not on the list at all. A company licensed as both an NVOCC and an ocean freight forwarder appears on both lists, which is a quick way to confirm what someone actually holds rather than what their website implies. Match the legal entity name, not the brand.

The documents a forwarder produces or collects

  • House bill of lading issued by an NVOCC to you, and the master bill of lading issued by the vessel operator to the NVOCC - two different contracts covering the same box.
  • Commercial invoice and packing list, which drive customs valuation and classification downstream.
  • Certificate of origin, and any preference documentation a trade agreement requires.
  • Export control paperwork and filings in the Automated Export System where they apply.
  • Importer Security Filing data for US-bound ocean cargo, where responsibility and deadlines should be agreed in writing before the vessel sails.
  • Dangerous goods declarations and packing certificates for regulated commodities.
  • Cargo insurance certificate, which is separate from the carrier's limited liability and is normally worth buying.

Forwarder, NVOCC and customs broker compared

The difference that matters commercially is whose contract you are holding. With an ocean freight forwarder acting as your agent, the transport contract is between you and the carrier, and the forwarder is paid for arranging and documenting it. With an NVOCC, the transport contract is with the NVOCC itself, which then buys from the vessel operator as a shipper. That changes who you claim against for loss or delay, and which liability terms apply.

The customs side is separate again. Customs business for another person requires a CBP broker licence, and CBP requires the broker to execute a power of attorney directly with the importer of record rather than through a freight forwarder or other unlicensed third party. A forwarder may help get a document to the broker, or translate it, or arrange counsel to review it, but it cannot sign or negotiate it for you and cannot pass a customs power of attorney on to a broker. Where one company offers both services, ask to see the CBP licence as well as the FMC licence.

Freight Forwarders: frequently asked questions

What is the difference between a freight forwarder and an NVOCC?

A forwarder arranges transport as your agent and prepares the documentation; the carrier's bill of lading names you. An NVOCC sells the transport itself, issues its own house bill of lading, and is a shipper in its own relationship with the vessel operator. The distinction decides who your contract is with and who you claim against.

How do I check that an ocean forwarder or NVOCC is licensed?

Use the Federal Maritime Commission's public list of active ocean freight forwarders and NVOCCs. Appearing there means the company holds a licence and has filed proof of financial responsibility, and for an NVOCC that a current Form FMC-1 is on file. A company licensed in both capacities appears on both lists. Match the legal entity name rather than a trading brand.

Does my forwarder clear customs for me?

Only if the same company also holds a customs broker licence from CBP, which is a separate credential. CBP requires the power of attorney for customs business to be executed directly between the importer of record and the broker, not through a freight forwarder, and a forwarder cannot assign a customs power of attorney to a broker on your behalf.

Is the carrier's liability enough, or do I need cargo insurance?

Carrier and NVOCC liability is limited by the terms of the bill of lading and the conventions behind it, and those limits are frequently far below the value of the goods. Cargo insurance is a separate policy covering your interest in the shipment. Read the liability clause in the bill of lading, then decide, and document who is arranging cover under your agreed trade terms.

What is a Form FMC-1 and why does it matter to me?

It is the filing through which an NVOCC tells the Commission where its published tariff lives and who maintains it, submitted before a licence is issued and before services start, with changes filed within thirty days. It matters because an NVOCC without a current FMC-1 is not considered compliant and does not appear on the Commission's list of active intermediaries.

Sources

  1. Federal Maritime Commission - Ocean Transportation Intermediaries
  2. Federal Maritime Commission - List of active ocean freight forwarders and NVOCCs
  3. 46 CFR 515.21 - Financial responsibility requirements
  4. FMCSA - Insurance Filing Requirements (freight forwarder financial responsibility)
  5. US Customs and Border Protection - Customs Brokers Frequently Asked Questions

Written by the LokalMatch editorial team. Last reviewed September 22, 2026. How we write and check our guides

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What affects the fees freight forwarders charge

Fees depend on the work involved and how the professional bills. We only publish fee ranges when they’re backed by real LokalMatch data or reliable sources. Until then, here’s what usually changes the fee:

  • Scope and complexity of the work
  • How the firm bills: hourly, per project or on a monthly retainer
  • Experience of the team
  • Timeline and how urgent the work is
  • Ongoing support after the work is delivered

How to compare freight forwarders before you hire

  • Ask for examples of similar work for clients like you.
  • Read reviews and ask for references you can contact.
  • Make sure the scope, deliverables and timeline are written down before work starts.
  • Ask who will do the work: an in-house team, freelancers or subcontractors.
  • Compare two or three proposals before you decide.

Questions to ask freight forwarders before you hire

  • Have you done work like this before, and can I see examples?
  • Who will work on this, and who is my main contact?
  • How do you charge: hourly, per project or monthly?
  • What is included, and what costs extra?
  • How long is the contract, and how can either side end it?
  • How will you report on progress?
  • Who owns the work, files and accounts you set up for me?

Licences and registration

This kind of work is often limited to licensed or registered professionals, and the rules depend on where you are. Ask which body they’re registered with, and check their status on that body’s public register before you hire.

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