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UK payroll is a reporting obligation as much as a payment one. Under Real Time Information an employer reports pay and deductions to HMRC in a Full Payment Submission on or before each payday, not at the end of the year. Get the timing wrong and HMRC issues a late filing notice; get the figures wrong and the correction has to be made through the same channel.
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Around the payroll sit duties that belong to different regulators. Automatic enrolment is overseen by the Pensions Regulator, with its own earnings thresholds and its own declaration requirements. Employment status and off-payroll working are HMRC's territory. Statutory payments, student loan deductions and attachment of earnings orders each have their own rules and their own consequences for getting them wrong.
A payroll bureau takes on the processing and the submissions. It does not take on the decision about who should be on the payroll in the first place, and it does not remove the employer's liability. That distinction is worth settling in the engagement letter, because employment status is where the money and the disputes are.
Running a UK payroll under Real Time Information
Each pay run produces a Full Payment Submission reporting pay and deductions, and it must be sent on or before the employees' payday. HMRC sends a late filing notice if employees have been paid and no FPS arrives, or it arrives late.
An Employer Payment Summary is sent when no employees have been paid in a tax month, and is also used to claim reductions against what is owed, for example statutory pay recovery. It should be sent by the 19th of the following tax month to be applied against that month's liability.
Payment to HMRC is due by the 22nd of the month, or by the 19th if paying by post, with penalties for late payment. Tax months run from the 6th of one month to the 5th of the next, which is why payroll dates sit awkwardly against calendar months.
The payroll year and its fixed points
- The tax year ends on 5 April, and payroll has to be closed off and reported before the new year's codes apply.
- Employees receive a P60 summarising their pay and deductions for the year.
- Benefits and expenses are reported after the year end, unless they are already being payrolled.
- Tax code changes arrive from HMRC through the year and have to be applied in the correct pay period.
- Each tax month runs 6th to 5th, with the EPS deadline on the 19th and payment due by the 22nd.
- Re-enrolment duties for automatic enrolment come round on their own cycle, separate from the tax year.
Automatic enrolment and the Pensions Regulator
Automatic enrolment is assessed every pay period against earnings thresholds published by the Pensions Regulator. For 2026 to 2027 the earnings trigger for automatic enrolment is £10,000 a year, and the qualifying earnings band runs from a lower level of £6,240 to an upper level of £50,270 a year.
Those figures matter twice over: the trigger decides who must be put into a scheme, and the band decides the slice of pay on which contributions are calculated. Staff whose pay fluctuates can move in and out of eligibility between pay periods, which is precisely the kind of assessment that has to be automated rather than remembered.
Enrolment duties sit with the employer, not the bureau. The Pensions Regulator is the body that enforces them, and its requirements run alongside, not inside, the HMRC reporting obligations.
Benefits and expenses are moving into the payroll
Reporting benefits in kind through payroll becomes mandatory from 6 April 2027 for medical benefit, company cars, vans, and car and van fuel. From 6 April 2028 mandatory payrolling extends to most remaining benefits in kind, with employer-provided loans and accommodation staying on the existing end-of-year process for longer.
From April 2027, employers providing the listed benefits will no longer be able to report them after the end of the tax year, so the values have to be in the payroll data as they are provided.
This is a systems change as much as a tax change. Benefit values, start and end dates and changes mid-year all have to reach the payroll in time for the relevant pay run, which usually means HR and payroll processes have to be joined up before the deadline rather than after it.
Employment status and off-payroll working decide who belongs on the payroll
The off-payroll working rules apply where a worker provides services through their own intermediary and would have been an employee if engaged directly. For public sector clients and for medium and large private and voluntary sector clients, the client determines the status and must produce a status determination statement including the reasons for it. Where the client is a small business, the worker's intermediary decides instead.
Where the rules apply, the deemed employer deducts Income Tax and employee National Insurance from the fees paid to the intermediary, and pays employer National Insurance and any Apprenticeship Levy to HMRC. Agencies have responsibilities regardless of size.
HMRC's Check Employment Status for Tax tool gives HMRC's view based on the information entered, and HMRC states it will stand by all results given by the tool as long as the information remains accurate and is in accordance with its guidance. Keeping the output and the inputs is part of the answer, not an optional extra.
Where payroll goes wrong
- An FPS sent after payday, which triggers a late filing notice even when the money reached the employee on time.
- Starters processed without the correct starter information, putting someone on the wrong code from day one.
- Leavers not reported, so HMRC keeps expecting submissions for someone who has gone.
- Automatic enrolment assessment skipped for staff on variable hours whose earnings crossed the trigger.
- Statutory payments calculated on the wrong average earnings period.
- Payment made by the 22nd by post rather than electronically, missing the earlier 19th postal deadline.
In-house payroll software or an external bureau
- A bureau absorbs legislative change, software updates and the risk of a single trained person leaving.
- In-house gives faster turnaround for last-minute changes and keeps salary data inside the business.
- Bureaux normally need input by a cut-off date; late changes become the following period's problem.
- Either way, the employer remains liable to HMRC and to the Pensions Regulator for what was reported.
- Agree in writing who handles auto-enrolment assessment, statutory payments and year-end reporting, because these are the tasks that get assumed rather than assigned.
Payroll Services: frequently asked questions
When does an FPS have to be sent?
On or before your employees' payday, every time you pay them. If you have paid employees and do not send an FPS, or send it late, HMRC will issue a late filing notice.
When do I have to pay HMRC?
By the 22nd of the month, or by the 19th if you pay by post, with a penalty possible if you do not. Tax months run from the 6th of one month to the 5th of the next. An EPS claiming a reduction, for example for statutory pay, should be sent by the 19th of the following tax month.
Which staff must I enrol into a pension?
Assessment is against the Pensions Regulator's thresholds each pay period. For 2026 to 2027 the automatic enrolment earnings trigger is £10,000 a year, with qualifying earnings running from £6,240 to £50,270 a year. Staff with variable pay need assessing every period rather than once.
Do I still file P11Ds for company cars?
Only until the change bites. From 6 April 2027 mandatory payrolling covers medical benefit, company cars, vans and car and van fuel, and employers providing those benefits will no longer be able to report them after the end of the tax year. From 6 April 2028 it extends to most remaining benefits, with employer-provided loans and accommodation continuing on the current process.
Who decides whether a contractor is inside IR35?
For public sector clients and medium and large private and voluntary sector clients, the client decides and must issue a status determination statement with reasons. Where the client is a small business, the worker's intermediary decides. HMRC's CEST tool gives HMRC's view and HMRC says it will stand by the result where the information given remains accurate and in line with its guidance.
Does using a payroll bureau move the liability off me?
No. The employer remains responsible for what is reported to HMRC and for automatic enrolment duties enforced by the Pensions Regulator. A bureau contract allocates work and may allocate compensation between you, but it does not change who the regulators pursue.
Sources
Written by the LokalMatch editorial team. Last reviewed 22 September 2026. How we write and check our guides
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What affects the fees payroll providers charge
Fees depend on the work involved and how the professional bills. We only publish fee ranges when they’re backed by real LokalMatch data or reliable sources. Until then, here’s what usually changes the fee:
- Scope and complexity of the work
- How the professional bills: hourly, flat fee or retainer
- Experience and seniority of the person doing the work
- Deadlines and how urgent the work is
- Third-party costs such as filing, registration or government fees
How to compare payroll providers before you hire
- Check that they are licensed or registered for this work where you live, on the regulator’s public register.
- Look for experience with matters like yours, and ask who will actually handle your file.
- Ask how they charge before any work starts, and get the terms in writing.
- Compare two or three professionals before you decide.
- Be wary of anyone who guarantees a particular outcome.
Questions to ask payroll providers before you hire
- Are you licensed or registered for this work, and with which body?
- Have you handled matters like mine before?
- Who will do the work, and who will I deal with day to day?
- How do you charge: hourly, a flat fee or a retainer?
- What is included in your fee, and what costs extra?
- Will you confirm the scope and fees in a written engagement letter?
- Do you carry professional liability insurance?
Licences and registration
This kind of work is often limited to licensed or registered professionals, and the rules depend on where you are. Ask which body they’re registered with, and check their status on that body’s public register before you hire.
Guides about payroll
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Bookkeepers guide
Bookkeeping is the daily record of what a business earned, spent, owes and is owed. In the UK it has stopped being a shoebox job.
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Tax Accountants guide
A tax accountant is hired for judgement rather than data entry. The questions are usually about how a transaction should be structured, whether a relief applies, how to unwind something that was done badly, or how to…
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