Notifications and how to change them

The bell in the header opens your notifications, and Notifications in your account or dashboard shows them all, newest first, 20 at a time. The bell counts what you haven't read yet, up to 99.

Opening a notification marks it as read and takes you to what it's about. You can also mark one, or all of them, as read without opening anything.

Notification settings lets you switch each category on or off for email and for the app separately:

Switching a category off for the app doesn't throw its notifications away. They're still added to your list as a record, they just don't count as unread and don't show on the bell.

Notices about your account and its security are always on, in both channels, and the settings page shows them that way. They're how we tell you about a sign-in, a verification or a change to your account, so there's no way to switch them off.

Marketing email is off unless you opt in. When you tick the box, we record the exact wording you agreed to and the date, so you can always see what you said yes to. You can withdraw it in the same place, and it takes effect straight away.

Review invitations and news emails carry an unsubscribe link, and they work with your email app's own one-click unsubscribe button too. You don't have to sign in to use one.

An unsubscribe link switches off email for that category. Unsubscribing from news and offers also withdraws your consent and stops us emailing that address until you opt in again.

Links don't last forever. If one has expired, sign in and change your notification settings instead, or write to us and we'll do it for you.

Unsubscribing never stops the emails you need about your own business with us: your requests, your quotes and bookings, your account and anything about money. Those aren't marketing, and they keep coming.

If you asked for quotes without an account, review invitations still carry an unsubscribe link, so you can stop them without signing up for anything.