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Reviews

Editing a review you wrote

You can edit a review you wrote for 30 days after you submit it. The edited version is checked again before it appears.

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The 30-day edit window

The window runs for 30 days from the moment you submitted the review, not from when it was published. After that the review stays as it is, and you'd need to contact us about any correction.

Only the review's author can edit it. A pro can never edit a review of their business, though they can post a public response to it.

How to edit a review

  1. Sign in and open Reviews in your account.
  2. Choose the review you want to change. If it's still within the window, you'll see when the window closes.
  3. Change the rating, the written review, or both, and save. An edit that changes nothing isn't saved.

What happens while it's being checked

An edited review goes back for checking, exactly like a new one. The same automatic checks run, so an edit that adds a phone number, an email address or a link is held for a person to look at.

While it's being checked the review isn't shown and doesn't count towards the pro's rating. Once it's published again, your new rating counts instead of the old one.

We keep the previous rating and wording in our records, so the history of a review is never lost.

What readers see afterwards

A republished review keeps the date it was first published, and shows that it was edited, with the date of the edit. Nobody sees your earlier wording.

Reviews you can't edit

A review we removed can't be edited. If you think the removal was wrong, appeal it instead: the notice we sent you says which rule applied and how to appeal.

Last reviewed 11 September 2026

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